IT Business Relationship Manager, Digital Patients - Rungis, France - ABBVIE

ABBVIE

Entreprise vérifiée

Rungis, France

il y a 3 semaines

Posté par:

Sophie Dupont

beBee Recruiter

Description

IT Business Relationship Manager

Who are we?

We are a global, research-based biopharmaceutical company that combines the focus and passion of leading-edge biotech with the expertise and capability of an established pharmaceutical leader.

Redefining what is possible is our business and our passion.

Our goal is to help patients live healthier lives and we are proud to be a Great Place to Work.

We are now recruiting an
IT Business Relationship Manager reporting to the IFT & HCP Solutions Lead

Who are you?

You have a Bachelor's degree in Information Technology, Business or a related field, or equivalent work experience, and at least 5 years of experience in internal/external IT experience where you have successfully showed your ability to lead various projects.

You also have the following

Knowledge and Skills

Deep understanding of the affiliate business model and strategy
Industry & external perspective
Influencing & relationship building across departments and organizations
Negotiation skills and experience/indepth knowledge of the business, business requirements analysis and IT processes.
Work with limited management direction, take initiatives, demonstrate attention to detail and accuracy, identify and drive resolution of issues.
Experience in transversal management
Solid experience in working in a Matrix environment.
Fluent French and English

What can we accomplish together?

By integrating AbbVie as a ITBusiness Relationship Manager, you will play a pivotal role in establishing a strong relationship between the business and the IT.

Within this context, your principal responsibilities will be to:

Partner with CEX key partners, assigned affiliate Brand Teams, as well as with area and global BTS partners to deliver business technology solutions for the affiliate offering to our HCPs and to our patients a personalized and integrated experience that maximizes their lifetime value.
Work as the key interface between CEX partners (Digital Team, CRM Team, IFT & Brand Excellence Team, Patients Team), Affiliate Brand Teams and Global Patient & HCP Solutions teams for solution discovery, project management and execution as well as effective relationship management.
Promote & land global capabilities for Patients & HCP (specifically Digital solutions) in close relationship with local stakeholders. In this role, the BRM is a critical ambassador for the Lead and Land approach defined by AbbVie.
Adapt and/or cocreate global products with Global Patients & HCP Solutions Capability Towers to address France Affiliate needs meanwhile fitting with French specific market or regulation prerequisites. As a last resort, when landing & adapting global products is not possible, identify appropriate local solutions while ensuring it fits with global strategy.
Facilitate, and serve as a project manager, for the planning and execution of initiatives in the affiliate and in coordination with Global & WEC BTS teams to enable the organization to achieve objectives through the effective use of Patients, IFT & HCP tools and services.
Serve Proactively as a "trusted advisor" as well as an "architect of value" and functions as a key point of contact for his/her Patients, IFT & HCP Solutions' assigned stakeholders in the affiliate.
Represent the business and act as advocate on behalf of business stakeholders to ensure the Patients, IFT & HCP services & products meet their business priorities and needs.
Strategic Relationship / Planning:
Establishes and maintains a strategic relationship and strong engagement with the key stakeholders in the business units.
Participates and contributes to Global Patients, IFT & HCP Solutions team meetings to bridge the Global/Area guidance, services and solutions and local business requirements and opportunities.
Individual(s) in this role must be able to communicate clearly, negotiate, listen, mitigate conflict, build alliances and achieve desired results using strong interpersonal and diplomacy skills. They work closely with others on intangible issues across organizational boundaries.
Governance:
Partners with Global Patients, IFT & HCP Solutions team to provide appropriate solutions for local business while managing local business expectations.
Identifies, suggests, and nominates Affiliate Subject Matter Experts and Business Owners for processes, systems and platforms.
Ensures the business need is addressed by the technical solution from a conceptual standpoint.
Works with business stakeholders and technical delivery teams to cultivate appropriate solutions required to meet business goals.
Eliminates or minimizes the business value lost during the project/program execution.
Ensures utilization and adoption of solutions by the affiliate.
Advocacy:
Represents the local brands strategies and priorities to Global Patients, IFT & HCP Solutions team.
Represents the Patients, IFT & HCP Solutions vision to the b