- 2nd level support for all kind of HR inquiries from employees and managers in accordance with Service Level Agreements
- HR Portal page maintenance and input for HRdirect knowledgebase
- On-boarding of new hires and related administration
- Administration of contractual changes, Provision of HR statements, verification and employment letters
- Has E2E process knowledge, identifies standardization and improvement opportunities, supports process alignment and HR shared service migration activities
- Loops back to manager risks, issues and decision needs
- Involvement in exit procedures
- Benefits administration
- Administration during restructurings and M&As
- Seeks feedback from customers to identify opportunities for improvement
- Builds relationships with other HR Global Service Delivery teams, CoEs, HRBPs, and other departments to facilitate the support for processes that the team supports. Becoming a "partner" and displaying the benefit of a combined working relationship.
- Bachelor's Degree or comparable experience, Master's Degree is a plus
- Knowledge of French employment law/ legislation
- Professional communication skills; both written and verbal
- Highly customer oriented
- Quality driven, analytical and problem-solving skills, ability to plan and organize work well
- Work well on own initiative and independently without supervision, must be self-driven and highly motivated
- Ability to work under pressure and to deadlines
- Ability to work in international teams where team members are in different locations and belong to different cultures
- Ability to work with confidential information · Good knowledge of HR processes · Excellent MS Office skills (Excel, Word, Outlook, PowerPoint) · French and English language skills written and spoken fluently is essential
- 0-2 years of work experience in similar role in HR
- Customer service experience
- Experience working in multinational company
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CDD : Local HR Services Associate France F/M - Levallois-Perret, France - SAP
Description
We help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now
What you'll do :
The EMEA Local HR Services Associate is responsible to resolve employee and manager HR requests, consult employees and carry out operational HR administration across the whole employee life cycle (on boarding, contractual changes and termination process). In addition, this role focuses on partnering with colleagues from other departments like Global HR Services, HR Business Partners, HR Advisors, People Relations Office, Total Rewards and others.
Key Responsibilities :
What you bring :
Education and skills :
Work experience :
Meet your team :
Local HR Services teams provide operational support and consultancy where unique country support is required while we continue to deliver consistent and standardized services aligned with global initiatives. By combining local labour knowledge and deep process understanding, we are supporting an efficient and compliant HR Service Delivery.
Duration : 6 months
Start date : as soon as possible
Remuneration aligned with the collective agreement (Convention SYNTEC) and SAP salary grid.
