Operations Excellence Intern - Paris, France - OVRSEA

OVRSEA

Entreprise vérifiée

Paris, France

il y a 2 semaines

Posté par:

Sophie Dupont

beBee Recruiter

Description

The Ops Excellence team

Founded in 2017, OVRSEA is a new-generation freight forwarder that uses technology to simplify and optimize international transportation for companies.

We support more than 600 companies, such as Engie, Vinci, Devialet, Sézane, and Nuxe, in more than 60 countries for their international freight transport.

The Ops Excellence team ensures operational efficiency and quality, supporting OVRSEA's vision of digitalizing freight forwarding.

We collaborate closely with operations managers, who orchestrate shipments for our clients, to optimize and automate shipment management and meet customer needs.

The team's challenge in 2023
-
Improve operational quality by focusing operational efforts on what matters for our clients and limiting the risk of incidents (e

g:
breakage, delay, etc.)

Provide
strategic support to the operations department, including but not limited to internationalization, integration of new departments such as customs, and support for growth.

What if you joined us to support our development?

As an Operations Excellence Intern, you will join our Ops Excellence team, a team that works on cross-functional topics at the heart of OVRSEA strategy and in direct collaboration with Brieuc, our Chief Operations Officer (COO) and co-founder.

You will report to Clémence, our Ops Excellence Lead, and work with Ops Excellence Managers, Jean-Baptiste, Basile and Corentin on:

Optimization and automation of operations: implementation of processes, tools and product features to streamline operations

-
Performance monitoring: regular analysis against our key indicators (productivity, quality of service, win ratio) and definition of new operational standards when relevant
-
Supporting the internationalisation of the operations teams: adaptation of processes and tools, implementation of projects carried out at the HQ

This is both a strategic and operational position that mixes data, operations and product issues. It will allow you to collaborate with different teams on various projects that are crucial to support OVRSEA's growth.

Your role:

Project Management (30%)

Management of shortterm projects in response to needs raised by operational teams to improve our productivity or quality of service
Project management involves identifying opportunities, breaking them down into manageable streams, prioritizing them, coordinating the rollout, and monitoring the impact.
Examples of projects managed by our former interns Ugo Le Borgne or Lucie Bedin:
Adapting our operational tool system to the international expansion of OVRSEA
Revamping our shipment tracking system

Performance monitoring (30%)

Data modelling to ensure performance monitoring and support to operations teams in France and in international offices (,, ) especially on workload and quality of service indicators

Tools continuous improvement support (30%)

Daily support to operations team to solve bugs on our operations management tools
Maintenance of our operations management tools: regular updates, integration of team feedback, integration of exogenous changes (e

g:
regulatory)

This requires an understanding of how these tools are coded and thus a proximity with our tech team

Support to other team members' projects (10%)

Ad hoc analysis or deliverable

Profile required:

Comfortable in an international context. Fluency in English and in French, written and spoken, is essential.
You are a curious, passionate, and handson person
You are analytical and have an appetite for data, but you also know how to immerse yourself in operations
You are solutionoriented and can suggest solutions to any problems
You are able to work on different projects simultaneously
You ideally have experience in a demanding environment, preferably with a strong data or project management component (fast growing start up, consulting)

What you will find at Ovrsea ?:

The opportunity to join one of the French Tech nuggets in hyper-growth, to participate in an incredible human adventure and in the revolution of international transport
The opportunity to work independently on various projects in collaboration with other teams and with a high degree of responsibility
A team of talented individuals who all share a strong team identity: analytical spirit, quality of execution and willingness to learn
Horizontal management and a strong sense of initiative
A unique working environment at the foot of Montmartre
50% of your transportation costs covered
A Swile card (60% paid by Ovrsea)
An Alan mutual insurance (80% covered by Ovrsea)
Team bonus (intéressement)
Regular events (afterworks, team lunch, culture sharing,)

Still not convinced ?:

You can consult our presentation Notion in order to discover our history, our products, our teams, our commitments and the many advantages we offer to our employees
Here is a small overview of t