Emea Web Chat Intern - Illkirch-Graffenstaden, France - Thermo Fisher Scientific
Description
This internship is crafted to support the development of someone who has achieved the academic requirements, may have practical lab experience, has a customer-centric mindset, and is looking at developing their sales experience in the life sciences industry.
***What will you do?
- Respond positively to and process incoming web chats from customers in EMEA
- Triage webbased sales leads and ensure the customer is guided to the appropriate selling resource
- Facilitate the information flow between customers, sales reps/account managers, technical sales specialists, customer service, and technical services
- Author quotes, provide pricing and/or promotional information to customers
How will you get here?
Education
- Bachelor's Degree in Life Science required or related lab experience
Experience
Knowledge, Skills, Abilities
- Excellent oral, written, and presentation communications skills
- Demonstrates a professional rapport with customers and coworkers
- Demonstrate a positive demeanor and desire to succeed
- Basic understanding of web tools and analytics
- Minimal travel may be required (up to 5%)
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