Emea Partner Development Manager - Suresnes, France - Ingenico

Ingenico

Entreprise vérifiée

Suresnes, France

il y a 3 semaines

Posté par:

Sophie Dupont

beBee Recruiter

Description

Date:

Jun 28, 2023- Company:

Location: Suresnes, FR, 92150Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico's approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

The objective of this role is to be a unifier of teams across Ingenico and its partners, working across multiple internal and externalorganizations.

The EMEA Partner Development Manager will be responsible for helping build, manage and support the evolution of the PartnerIN program in the European Market, serving as the voice of the solution partners and channels partner providing feedback to the Global Partner Program team.

In this dynamic and multi-faceted role, he/she will take the lead on the PartnerIN Program operational efficiency locally and contribute to the success of our solutions and channel partners being onboarded onto PartnerIN.

He/she plays a key role in the guidance during the onboarding phase, in the success of the plan jointly agreed by the partner and Ingenico Sales team, and finally in the adoption of Ingenico technology by the Partner that will translate into new opportunities for Ingenico as well.

During this activity, the PartnerIN Program Manager will build relationships with with our partners and internal stakeholders.

KEY RESPONSIBILITIES:

Drive the adoption of the PartnerIN program, profitability, and success in the European market.
Guides the partner during the onboarding phase and among Partner Central navigation pane and functionalities
Make sure Ingenico assesses the partner sales and technical maturity at the beginning of the relationship and codraw the required enablement program based on the Ingenico existing training and selflearning offering, customized workshops and/or technical labs
Handles all partner requests by involving required teams/resources in addition to the standard support access when necessary
Collaborate with Ingenico marketing and partners to define and execute joint go to market activities leveraging MDF funds
Manages the Partners' program performance metrics in order to make sure the partners reach the requirements to maintain/upgrade their partner tier membership
Understand the partners' DNA to be able to recommend partner needs, benefits, and program requirements to the central Partner Program team

Key Performance Objectives/Indicators:

Number of existing and new partners, for both business and solution partner programs, onboarded onto PartnerIN
Growth plan per partner jointly signed
MDF performance

- to
- plan (80% on lead gen, reduce unused MDF)

Partner enablement plan
Increase lead referrals through Partner Central portal
Partner satisfaction, measured though NPS

SKILLS/COMPETENCY SPECIFICATION

Competency/Skill requirements:

Min. 510 years of partner program and operations experience in a technology company
Outstanding verbal communication skills in both French and English and detailed project management skills are required.
Strong analytical, project management and organisational skills
Experience working with various partner types across multiple regions
Ability to juggle multiple projects and identify areas of improvement/focus
Excellent skills in drafting content, writing and editing
Worked ideally with Salesforce PRM and CPQ
BA/BS degree, MBA or Masters degree
Comfortable with travel up to 15%

Behaviour skills:

Excellent problemsolving skills with a strong focus on client success
Highly organized with strong communication skills and an ability to drive credibility and influence both internally and externally
Ability to iterate, execute and pivot at pace
Strong disposition towards action. Ability to juggle multiple priorities and make things happen in a fastpaced, dynamic environment
Team player, with proven track record of taking initiative and ownership of responsibilities and deliverables
Selfstarter and excellent problem solver via collaboration
Willingness to listen, learn and incorporate other ideas into all aspects of the job.