Telecom Support L3 - Paris, France - TechByTech
Description
Our client, a major player in the Telecom industry, is seeking a Telecom Support Engineer Level 3 for a permanent position (M/F).
As part of a 15-person team.Your mission
Within the Level 3 Telecom Support team, we are looking for someone who will:
- Provide Level 3 support for mobile core network elements, signaling, interconnection, and roaming.
- Support/manage Level 3 incidents.
- Manage problem and incident resolution.
- Configuration.
Location:
Near Paris.
Remote policy: 2 days per week starting from the 3rd month.
Salary range :
between €50k and €55k gross annual.
Your profile
A graduate of a telecom engineering school or equivalent, with 3 to 5 years of experience in the field. Passionate about telecom service and network engineering, curious and proactive in proposing innovative solutions. Organized and rigorous, comfortable in a dynamic environment. Native english or Fluent English and no french speaking could be OK.
Expected Skills
Understanding of mobile services and architectures: Subscriber Data Management, Voice Services, SMS, Roaming.
Advanced knowledge of Telecom protocols:
SS7, Diameter, CAMEL, MAP, SIP, ISUP. Mastery of platforms such as HLR/HSS, STP, DEA, Softswitch/MSC/G-MSC. Proficiency in Wireshark. Ability in data/statistical analysis, good command of SQL. Excellent command of Unix/Linux environments. Experience in virtualization (VMware/KVM/Xen) would be a plus.
Desired Qualities
A troubleshooter and curious by nature. Resilient in high-pressure operational/incident situations. Customer service-oriented, able to build strong relationships with external clients and internal teams. Committed and passionate about operational excellence.
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