Workplace Manager - Marseille, France - Skeepers
Description
SKEEPERS is a group that is changing the world of customer experience. With a strong international ambition, SKEEPERS helps brands generate value by and for their customers.
With its' one for all platform,
SKEEPERS provides brands with a complete solution that allows them to prescriptively activate data collected from customer feedback for marketing purposes.
SKEEPERS has already made it into the Next40 ranking of the forty most innovative French start-ups
To accompany our development, we are constantly looking for new talents who are ready to make a difference on an international scale
Created in 2019,
SKEEPERS reached 450 employees internationally across 6 countries: France, Spain, Italy, Brazil, Canada, and also USA.
SKEEPERS is the right place for you if you are a Go-Getter; someone who likes to deliver results, ready to roll up their sleeves to make things happen, and a positive challenger.
We are seeking a
Team Lead workplace to join our team and manage the day-to-day operations of our computing environment.
You will be responsible for ensuring the reliable operation of a parc consisting of Windows, Mac OS, and Ubuntu Linux machines, as well as managing Office 365, Intune, Defender, and Zscaler.
Responsibilities:
- Ensure the reliable operation of a parc consisting of Windows, Mac OS, and Ubuntu Linux machines, including software and hardware maintenance, updates, and troubleshooting.
- Manage Intune, including device management, policy enforcement, and app deployment.
- Manage Defender, including endpoint protection, antivirus, and threat detection.
- Manage Zscaler, including web filtering, threat protection, and VPN access.
- Oversee IT inventory management, including procurement, installation, and disposal of hardware and software assets.
- Develop and maintain workplace policies, procedures, and standards.
- Manage and train a team of support personnel.
- Collaborate with other IT teams to ensure seamless integration with other IT systems.
- Identify and prioritize opportunities for process improvement and automation.
- Ensure compliance with security policies and regulations.
Requirements:
- Bachelor's degree in Computer Science, Information Systems, or related field.
- At least 5 years of experience in workplace management, including experience managing Windows, Mac OS, and Ubuntu Linux machines.
- Strong knowledge of Office 365, including Exchange Online, SharePoint Online, and Teams.
- Strong analytical and problemsolving skills.
- Excellent communication and collaboration skills.
- Ability to manage and prioritize multiple projects and tasks in a fastpaced environment.
- Demonstrated ability to lead and train a team of support personnel.
- Experience with IT inventory management and procurement.
- Knowledge of security policies and regulations.
- Experience with Intune, Defender, and Zscaler preferred.
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