Fraud-fighting Lead - Paris e, France - Lydia Solutions

Lydia Solutions

Entreprise vérifiée

Paris e, France

il y a 3 semaines

Posté par:

Sophie Dupont

beBee Recruiter

Description

With 7 millions users and 5,000 new customers joining our ranks every day, Lydia aims to become one of Europe's leading financial services organizations.

Founded in 2013, Lydia has been recognised as one of France's most promising start-ups through its inclusion into the "Next 40" ranking.

Having attained unicorn status in 2021, we now have plans to accelerate the deployment of our banking services, while continuing to offer additional innovative solutions.

To achieve these ambitions, Lydia relies on highly technical and detail oriented teams who build a unique IT infrastructure across Europe, shipping new products every month used by millions of customers, and maintaining a banking infrastructure which processes billions of euros of transactions & credits every year.

Part of our growth strategy is centered around attracting top talent to help us nurture our ongoing success. We are now looking for our new Fraud Vertical Lead.

20 analysts in charge of investigating abnormal patterns detected by our fraudfighting tools and to handle the customer relationship with suspected users
2 quality & escalation managers in charge of reporting the most sensitive cases to the authorities and to ensure analysts perform their task in accordance with the regulation and Lydia's quality standards
1 data scientist in charge of our Machinelearningbased fraud score, which is at the core of our fraud fighting strategy
1 backend developer and 1 Technical Product Manager in charge of all our inhouse fraudfighting tools
1 expert in cybersecurity

Reporting to our General Management and working closely with our Chief Risk Officer, you will lead this vertical towards success.

You main missions will be:

Ensure fraud remains at the lowest possible level on the Lydia platform. This includes monitoring closely our fraudrelated KPIs, understanding perfectly fraudulent patterns and setting up urgently new actions plans in case fraud activity rises
Ensure fraudrelated operations are running smoothly. This includes forecasting properly operational workload, securing operational resources (via hiring & outsourcing) and making tradeoffs when needed on which operational tasks should be prioritized
Ensure great experience for customers interacting with the team. This includes maintaining short response time and a high standard tone of voice, both for proven fraudsters and false positives
Source and lead technical and operational projects. This includes leading all technical evolutions on Lydia's inhouse fraud detection tools and implementing new operational processes, whether they aim at complying with new regulations or at providing a better experience to Lydia customers
Drive the vertical and the associated team. This includes keeping everyone highly motivated, communicating clearly on objectives & results and being the main point of contact for external stakeholders
Build a fraudoriented network in the banking industry in order to share best practices & predict incoming fraud patterns

What you will need:

You are in the right place if:

You have 8 to 15 years of experience in similar scale-ups with highly regulated activities and/or have proven experience in banking consulting.
You are familiar with the banking industry and its fraud & money laundering risks
You have already managed crossfunctional teams, and are familiar with operations, tech & project management
Familiar with fast paced environments, you know how to deal with complexity and build agility in operationalrelated topics

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