UX Researcher - Paris, France - Scaleway

Scaleway

Entreprise vérifiée

Paris, France

il y a 2 semaines

Posté par:

Sophie Dupont

beBee Recruiter

Description

Our mission \uD83D\uDE80

Our journey \uD83D\uDCA1

We want all our actions and decisions to bring us closer to achieving our vision: building and scaling technologies that make sense to us, to our customers and their end users.

Scaleway is the challenger nobody's expecting.
As our business scales, the customers and developers we serve are increasingly diverse and global. Giving them an unbeatable experience is central to our business strategy and value proposition.

To better understand them, we've discovered that the best way to deliver the highest value and performance is by incorporating a well-rounded team that leverages diverse perspectives, knowledge, skills, and cross-cultural understanding.

Our values \uD83D\uDC9C

Singularity_: We do it our own way.
Community_: One company, one culture
Adventure_: Level up if you dare, never stop innovating.
Leadership_: Be the leader you want to follow.
Excellence_: We want to be customers' first choice as a cloud provider.
Rock_
Solid_: You can always count on us

About the job
At Scaleway, we are building the most complete cloud ecosystem in Europe. To this end, we rely first and foremost on a crystal-clear, quality user experience. We don't want our users to get lost in complex interfaces.

We believe there is no technical challenge that can't be transformed into a smooth and friendly experience for our clients.

We aim to make user experience design a pillar of the cloud industry.

Reporting to our Lead UX Researcher, you will be a key player in our growing UX & Research team, working closely with our Product Managers and Product Designers to generate user insights that help the team make informed decisions.

Responsibilities:

-
Discovery research: support and coach our Product Managers and Engineering teams to prepare, coordinate, and conduct UX research; gather user data following a structured approach, and present your analysis.
-
Continuous research: help our Product Managers and Product Designers coordinate and conduct internal and external usability testing, and report results.
-
UX design: help Product Designers make highly technical concepts as understandable as possible so that Scaleway products stand out in the cloud industry.
-
User advocate: work closely with other teams (Product Ops, Marketing, Customer Success, etc.) to gain a deeper understanding of our customers, their problems, needs, and behavior.
-
Knowledge: manage UX insights and make data accessible throughout the organization.
-
Sharing: reinforce and evangelize the practice of UX research by sharing success stories and ensuring that the overall impact of UX research is known.

Minimum qualifications:

3+ years experience in a similar UX position (as UX researcher or UX designer).
UX research methods hold no secret for you.
Humancentered interaction, usability and design thinking inspire your work.
Your methodologies are lean and adapted to an agile environment.
You possess the skill to analyze and synthesize data, uncovering patterns and insights, and providing researchbased recommendations.
You are knowledgeable in Figma, FigJam, Hotjar, and web analytics.
You have excellent proficiency in both spoken and written English and French.

Preferred qualifications:

Positivity, resilience and empathy best describe your personality. You gladly accept feedback and show that our users matter to you by continuously iterating and improving our products.
You are proactive and are not afraid of sharing your thoughts and ideas for improvement.
Organized and meticulous, you possess a keen eye for details.
You want to learn, improve and gain responsibility.
You have experience in documentation and delivering presentations.
Experience in working on B2B solutions.
Experience in working in technology companies.

The position is open for Freelancers only

Duration:
Beginning of September 2023 to the end of February 2024

This is a six-month contract to cover a maternity leave

Location
Based in our offices in Paris or in Lille, partially remote possible

Recruitment Process
Screening call (30 mins) with Diane PAUL - Talent Acquisition Manager

Manager Interview and Portfolio Review (1H) with Yiching LIN - Lead UX Research and Gabriel GHNASSIA - VP Design

HR Interview (45 mins)

Offer sent within 48h

On average our process lasts 2-3 weeks days and offers usually follow within 48 hours \uD83E\uDD1E
To learn more about us \uD83C\uDF10Scaleway website \u007C Scaleway's blog\u007C Scaleway on Twitter