Implementation Coordinator - Boulogne-Billancourt, France - Wiser Solutions

Wiser Solutions

Entreprise vérifiée

Boulogne-Billancourt, France

il y a 2 semaines

Posté par:

Sophie Dupont

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Description

Company Description

Wiser Solutions is a suite of in-store and eCommerce intelligence and execution tools.

We're on a mission to enable brands, retailers, and retail channel partners to gather intelligence and automate actions to optimize pricing, marketing, and operations initiatives, both in-store and online.

Our Commerce Execution Suite is available globally.

Job Description:

RESPONSIBILITIES

Define, lead and run implementations (projects) for online customers based in the EU and UK
Meet project objectives and timelines, identify and address dependencies across crossfunctional teams and business stakeholders
Responsible for working with customers to ensure accountability and successful project completion according to the scoped business and contractual requirements
Proven track record in customer support, communications and/or technical documentation
Become a domain expert, deeply understanding the market and customer challenges to solve real problems with data and technology
Able to transition between high level strategy and detailed, hands on work as the situation requires with a focus on implementation and customer support

Qualifications:

23+ years of technical project management or similar experience
Consistent track record of partnering with both business stakeholders and technical professionals to deliver successful project implementations
Selfstarter with ability to effectively to manage time, work independently, and cope with ambiguity
Ability to transition between high level strategy and detailed, hands on work as the situation requires with a focus on implementation and customer support

Strong customer orientation

Passion for customer/user experience
Excellent problem solving, analytical and technical troubleshooting skills
Be meticulous and highly attentive to details
Bachelor's degree in a technical domain preferred
Must be fluent in French and English

Additional Information

Other Duties - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO STATEMENT - Wiser Solutions, Inc. is an Equal Opportunity Employer and prohibits Discrimination, Harassment, and Retaliation of any kind. Wiser Solutions, Inc. is committed to the principle of equal employment opportunity for all employees and applicants, providing a work environment free of discrimination, harassment, and retaliation. All employment decisions at Wiser Solutions, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, family or parental status, disability, genetics, age, sexual orientation, veteran status, or any other status protected by the state, federal, or local law. Wiser Solutions, Inc. will not tolerate discrimination, harassment, or retaliation based on any of these characteristics.