Presales (H/F) - Paris, France - Rise Up
Description
At Rise Up, we have an ambitious goal: to inspire and empower everyone to continuously develop skills.We help our clients to keep and grow their power thanks to our unique Blended Learning Platform.
More than just a tool, Rise Up is a complete solution including a strong technological know-how and a learning expertise that allows us to support our clients in the creation and development of today's and tomorrow's training services.
We're growing fast, with our community of 2 million learners in 60 countries Over the years, Rise Up expanded its footprint in the UK and Europe: France, Luxembourg, Belgium, The Netherlands, Germany,That means we're looking for talented people with diverse skills and backgrounds to add to our rapidly growing team.
That is where you come in:
we're looking for an exceptional
Presales.
Poste:
Your role will be to support the Rise Up sales function in France, Belgium and Luxembourg - Mid to Enterprise Customers.
- Demonstrate expert knowledge of the learning industry (technologies, methodologies, and best practice).
- Develop a thorough understanding of our client business and technical challenges, operating environment, capabilities, and goals.
- Provide ideas to refine and evolve the core sales and presales processes such as discovery, technical qualification, and proofofconcept.
- Actively keep up to date with latest & upcoming features and functionality within the product and act as the primary point of contact for prospect's technical queries that arise through the sales process.
- As required, manage discovery sessions to uncover client requirements, pitching tailored presentations to Csuite executives or interacting with technology architects and development teams.
- Design and deliver customized demonstrations to support the sales team as required.
- Comfortable working in a scaling business, where time is critical, and things change on a regular basis.
- Lead technical discussions with key customer/prospect stakeholders and decision makers, effectively articulating creative and technical solutions.
- Develop strong working relationships across internal functions (sales, customer success, product, development, operations, marketing, etc.)
- Be willing to play a role in postsale activity to ensure adoption or help grow accounts.
- Work closely with the implementation & customer success function to understand the best overall solution for our clients.
- Provides strategic recommendations on the use of learning technology and other digital tools to provide innovative and effective online and blended learning experiences.
Profil:
You are based in Paris. You will report to the _Global Customer Experience Director_ who will help you to develop in-depth product knowledge.
Required Skills & Experience:
- 5+ years of consulting and/or consultative implementation experience
- You are french native, and fluent in english
- First class client engagement skills throughout the lifecycle of a sales engagement.
- Strong, data driven analytical skills.
- Ability to translate customer requirements and process flows into technical solutions.
- Ability to work well in a multicultural team.
- Ability to learn and adapt autonomously.
- Strong consulting skills including excellent written and verbal communication skills.
- The ability to understand and present complex technical capabilities and solutions.
- Demonstrable project/program management and organizational skills.
- Ability to thrive in the unknown, an extremely agile and adaptable thinker, comfortable with juggling conflicting priorities.
- Strong experience working with clients and stakeholders during full cycle SaaS implementations.
- Enterprise implementation experience in aspects of the implementation lifecycle including Requirements Gathering and Documentation, Solution Design, Product Configuration, Data Import/Export, Testing, and Training
- Business minded with strong technical acumen.
- Solid experience working with a Learning Management Solution (LMS/LXP/SLP) a plus.
- A strong desire to become a Rise Up product expert.
- Excellent knowledge of adult learning theories and instructional design models and/or lesson and curriculum planning skills a plus.
Autres informations:
Perks and Benefits:
- Opportunity to work on a unique Blended Learning Platform
- Work with a dynamic team dedicated to empowering individuals and organizations
- Remotefriendly environment dedicated to worklife balance
- Competitive salary and benefits (Alan Health Care insurance, Swile meal tickets, 11 days of RTT, holiday bonus)
- Unlimited fruit & snack bar (with coffee and tea)
- Inclusive, collaborative and energizing culture, focused on international expansi
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