Cash Collection Specialist - Paris, France - DentalMonitoring

DentalMonitoring

Entreprise vérifiée

Paris, France

il y a 1 semaine

Posté par:

Sophie Dupont

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Description

DentalMonitoring is a MedTech scale-up in a fast-growing medical field. We are looking for new talent to join our team

What are the value added of Dental Monitoring's solutions for its clients
✦ Our SAAS monitors and optimizes orthodontic treatment for doctors and patients alike using our app and patient platform

✦ DentalMonitoring brings the first AI-driven technology in the oral healthcare space

✦ With more than 200 filed patents on our technology, we are leading an entire industry in how we approach the orthodontic experience

✦ Our handy tool, the Scanbox, helps patients and doctors to easily detect intra oral observation

✦ Their patients smile again

Dental Monitoring was promoted in the Next40 for the second year in a row.

**The Cash Collection Specialist Role
✦
Accounts Receivable Management

Monitor accounts receivable aging reports to identify overdue accounts.
Review customer accounts and payment histories to track outstanding balances.
Maintain accurate records of customer interactions and payment arrangements.

✦Collection Activities

Negotiate payment terms and arrangements with customers to facilitate timely payment.
Resolve payment discrepancies and disputes in a professional and efficient manner.
Make sure to respect the company's cash collection process by meeting deadlines and follow up with customers

✦Reporting and Analysis

Prepare weekly and monthly reports on accounts receivable aging, collection activities for the group and by sales area
Regular internal meeting with sales managers to follow up on the top unpaid clients.
Identify areas for process improvement collection efficiency.

✦Customer Relationship Management

Build and maintain positive relationships with customers to facilitate open communication and resolution of payment issues.
Serve as the primary point of contact for customer inquiries related to billing and payments.
Handle sensitive customer situations with professionalism and empathy, while also enforcing company payment policies.
Maintain an updated database of customers to make sure that communications are well received
Build a positive relationship with sales and cs departments to facilitate communication and make sure not to impact their relationship with our clients

You will be successful in this role if
✦Fluent in verbal and written English
✦Minimum 3 years of proven experience in a similar role, with a focus on cash collection processes
✦Proficient in using billing software and financial systems (NetSuite, Salesforce) and Excel Knowledge
✦Rigorous and excellent numerical and analytical skills with strong attention to detail.
✦Ability to effectively communicate and collaborate with cross-functional teams, clients, and external stakeholders.
✦Proactive and self-motivated, with the ability to work independently and manage multiple priorities in a fast-paced environment.
✦Strong organizational and time management skills to meet deadlines and handle a high volume of billing transactions.

It would be fantastic if you have
✦Experience in a startup or scale-up environment

Our work environment

At Dental Monitoring our employees thrive because:
✦ We are collaborators It is a core value and our team of researchers, doctors, developers, salespeople and all of our stakeholders work together to put our customers first

✦ DentalMonitoring is a diverse, multicultural company: you can find more than 20 nationalities throughout our teams

What we bring to our employees
✦ Your ideas will be heard Our culture promotes initiatives, ownership and feedback

✦ Everyone is committed to supporting your professional development because we understand that no one can know everything

✦ We place significant importance on the quality of work-life balance

✦Here are some perks that we offer our employees:

Mutuel Alan
Swile card
Free shares plan
Hybrid work
Flexible personal time off policy
Gymlib
Corporate events
Referral policy

This role is Paris office.- The above is not an exhaustive list of all duties, responsibilities and qualifications associated with the job. Other duties may be assigned._