Account Manager Intern - Paris e, France - Implicity

Description

We need you

Our software is the only SaaS platform aggregating and processing Data from cardiac implantable electronic devices (CIED) and connected weight scales.

Having all data in one platform is extremely convenient and useful to manage patient clinical situation.

Our Implicity Heart Failure remote monitoring solution is expanding a lot, more and more patients and Medical Teams benefit from it every day.

You'll then join the "Heart Failure" account managers team (1 lead + 3 AM), whose mission is to manage the entire sales & customer cycle, from opportunity identification, through closing & upsell, to Customer Satisfaction management.

Your main focus is basically to support your 4 colleagues on their daily actions, on logistics, on data sorting/analysis, CRM updates, etc.

• You help the team in its logistic (sending weigh scales, administrative paperwork, clients stock followup, various admin followup, etc.)
• We definitely count on you to closely manage billing
• You support AM on Medical Center "level 1 daily issues"
• You are the point of contact with our partner Withings for handling and resolving daily issues related to connected weigh scales
• You manage the clients reporting and sort the department documentation
• You follow & consolidate department KPIs, with NPS on top of the list

Job Type:
Internship

Contract length: 6 months


Salary: 1,000.00€ per month


Ability to commute/relocate:

Paris 2e:
Reliably commute or planning to relocate before starting work (required)


Language:

• French (required)

Work Location:
Hybrid remote in 75002 Paris 2e

Application Deadline: 31/01/2023