Senior Manager Education Europe - Paris, France - Kendo

Kendo

Entreprise vérifiée

Paris, France

il y a 3 semaines

Posté par:

Sophie Dupont

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Description

Position:

Kendo Brands, the Beauty and Skincare brand incubator of the LVMH Group, has now become a reference in terms of creativity and innovation.

Through their business expertise, their sharp knowledge of the market and their ability to always renew themselves in an extremely dynamic universe, Kendo teams are disrupting the cosmetics industry by offering inspiring brands (Fenty Beauty, Fenty Skin, Ole Henriksen, KVD Beauty) and products of very high quality.

Entrepreneurial spirit, perseverance, generosity, fun, diversity, and inclusion are the values that drive us on a daily basis.

As part of the Retail & Education Europe department, the Senior Manager Education Europe is responsible for the deployment of training to Kendo and Sephora Europe sales teams.

Your role and responsibilities will include:

Construction and deployment of the Kendo Europe Education strategy

Establish a global education strategy consistent with the context, the market specificities and the growth ambitions of our brands
In collaboration with the Retail and Brand teams, analyze and adapt training needs in line with market specificities and the growth ambitions of our brands
Design new tools in order to improve the customer experience with instore services
Be innovative in the design of new formats aimed at captivating a large and omnichannel audience
Be at the forefront in the digitalization of training tools through new platforms
Constantly monitor competitors' actions: new techniques, concepts, technologies and pedagogical approaches used
Design and lead training seminars and events in collaboration with the retail teams
Build an integration path for new internal employees
Negotiate training slots with our partner Sephora to support our major launches throughout the year
Propose winwin training formats in line with our priorities and those of the brand

Management

Lead a team of 3 people on a global scale
Encourage a 'sharing culture' in order to promote synergies
Ensure development skills of your team through individual and stimulating development plans
Set up structuring managerial rites and rituals in order to coordinate, prioritize and optimize actions

Management and structure control

Define and analyze KPIs to manage the performance and impact of training actions
Build and manage the annual education budget for all brands, prioritizing and arbitrating investments by brand
Establish a quarterly roadmap by prioritizing brand actions in line with the Retail Europe Director
Be agile in the ability to carry out multiple projects simultaneously

Profile:

Master's degree (bac +5), with 8 to 10 years' experience in the retail sector in an international context and a competitive environment

You have an appetite for the world of cosmetics and beauty tech, for social networks and e-learning platforms

Passionate and inspiring - as a leader, you are result-oriented and driven by collective success

Recognized for your entrepreneurial, pragmatic and methodical spirit, your creativity and taste for innovation

You have a perfect command of Office Pack (in particular PPT and Excel) and Adobe suite

You have perfect communication, oral and written, in French and English

Regular travel in Europe to be expected

Based in Paris