Plm Functional Support Engineer - Hambach, France - INEOS Automotive
Description
INEOS Automotive - Grenadier - Built On Purpose
- Expansion role
- Scaleup business with large investment
- Numerous opportunities to develop and progress
Your Career:
As the
PLM Functional Support Engineer of INEOS Automotive you will work within a scale-up and fast-moving environment.
You will be surrounded by a team of experts in their field and be given the autonomy and freedom to develop the role as we grow.
The Role:
The PLM Support Engineer is responsible to ensure the good usage of the PLM, and is responsible for the end-users support, the validation of new PLM versions, and is responsible to provide KPIs on the Product and various PLM processes
Responsibilities include:
- End Users Functional Support
- Recognize / Evaluate and qualify end users' issues in the system.
- Develop or propose the solution and counter measures.
- Coordinate the daily support of the PLM system with the helpdesk team.
- Coach the user community in the implementation of new processes and functionalities.
- End users Guidance and advice on the system usage.
- Document functionalities usage to solve specific issues or bringing working efficiency.
- Describe with the Key Users the expected system changes and requirements.
- Propose new methodologies or adaptation to the existing methodologies.
- Propose system evolution to the PLM Change Committee.
- KPIs and Reporting
- Participate in the elaboration of the necessary reporting / KPIs from the PLM.
- Collect the PLM Metrics, analyze the deviation, clarify and propose possible counter measure.
- Ensure the consistency of reporting.
- Communicate the reporting / KPIs to the different departments.
- Solution Validation
- Document the system Test Specification, and nonregression test scenario.
- Validate new PLM releases according to the Test Specification and Non-Regression Tests.
- Support the functional & business leader documenting the User Acceptance
For the PLM Functional Support Engineer, we are looking for:
Qualifications:
- University Degree in Engineering or IT or science or related area Knowledge
- Several years' experience in the PLM support area (technical and/or functional).
- Experience with Siemens TeamCenter.
- Strong knowledge of the BOM management and of the variant configurator in TeamCenter
- Familiar with TeamCenter manufacturing
- General knowledge of CAD System, preferably with Catia V5 and/or Siemens NX. Fluent in English and highly proficient in French, German knowledge is beneficial.
Skills:
- Strong analytical skills, able to extract essence from illdefined issues, confirm understanding and agree prioritisation.
- Effective when working with people from different cultural backgrounds and experience levels.
- Ability to influence and coach people and deliver through them without being their manager.
- Excellent communicator at operational level, both written and verbal
- Outstanding office software/computer skills. Strong interpersonal skills and service oriented
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