Vip Consignment Manager - Paris, France - Vestiaire Collective

Vestiaire Collective
Vestiaire Collective
Entreprise vérifiée
Paris, France

il y a 4 semaines

Sophie Dupont

Posté par:

Sophie Dupont

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Description

About the role \uD83D\uDDA5:


  • Join the Consignment team in FranceThe Consignment team offers Vestiaire Collective's VIP customers a whiteglove selling service: We manage everything from athome collections, copywriting, photography, price management, storage and shipping on behalf of our clients. We are looking for a Consignment Manager, who can work independently, create strong relationships with our clients, and drive both new and repeat business. This role will be based in Paris.

What you'll be doing \uD83D\uDC5C:


  • Foster strong relationships with your VIP client portfolio to enhance retention, increase repeat deposits, and drive sales.
  • Cultivate and expand relationships with new elite sellers, leveraging your personal network as well as initiating new commercial relationships and business development initiatives (events, partnerships) to drive business growth.
  • Devise and implement reactivation and referral campaigns to boost business and ensure sustained growth.
  • Serve as a brand ambassador, representing the business during athome appointments with top clients, curating their finest luxury goods, and offering expert guidance on our services.
  • Optimize your clients' catalog to ensure rapid and successful sales.
  • Exceed targets by effectively managing your time and appointment schedule.
  • Provide excellent assistance to clients and handle any queries with professionalism and efficiency.

Who you are:


  • 4+ years of professional experience in luxury retail or customerfacing luxury roles
  • Proactive and selfstarting mindset, commercial mindset
  • Autonomous and calm in stressful situations, excelling in working towards stretch targets
  • Possesses a large network of potential clients or the ability to quickly build networks and referrals
  • Enthusiastic about the luxury industry, with a keen understanding of luxury customer needs and extensive knowledge of fashion trends
  • Excellent communication skills, adept at representing Vestiaire's values and communicating effectively with demanding clients
  • Proficient in using tools such as Gsuite, Salesforce, and CRM

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