Connected Car Services Bsp Coordinator - Montigny-le-Bretonneux, France - Nissan
Description
Main mission:
Ensure Billing subscription Platform (BSP), a salesforce-based subscription management tool, is reflecting all accurate information based on App services and offers for customers
Manage the BSP development backlog with co-ordination across various stakeholders
Monitor, analyze and report subscription sales and revenue performance
Main tasks (but not limited to):
Billing Subscription Platform (BSP) Management:
Define the new product and commercial offer
Collaborate with Product planning (PP), R&D to understand the car technology
Draft the product catalog for the new cars
Workshops to align all stakeholders (Marketing, Agency, Partners, R&D, TCS & XM7)
Create the product catalog and support testing in BSP PREPROD
Update the catalog with R&D/PP and marketing feedback and check by testing
Create the product catalog and support testing in PROD in BSP
Update the catalog with DKM/marketing/TCS feedback and check by testing
Billing Subscription Platform (BSP) Backlog Management:
Understand current pain points / issues with BSP and propose actions to improve customer experience
Define and manage the BSP development backlog aligning with various stakeholders
Manage the master project planning of the BSP development schedule
Billing Subscription Platform (BSP) Performance:
Monitor the CCS subscription sales and revenues
Analyze the performance and provide insights
Report the weekly performance to top management and constant reporting improvements
Background & Experience:
- Minimum 3 years of experiences, ideally in Sales & Marketing
- Passion for technology, automobiles
- Basic project management skills and work in cross functional teams
- Able to learn quickly and work in a dynamic environment
- Good communication skills in English, French is a bonus
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