Global Omnichannel Manager - Paris, France - Balenciaga

Balenciaga
Balenciaga
Entreprise vérifiée
Paris, France

il y a 1 mois

Sophie Dupont

Posté par:

Sophie Dupont

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Description
Summary

About us

Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968.

Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior and as "The Couturier of the Couturiers" by Gabrielle Chanel.

The ultra-modern shapes were trademarks of the house.


While the brand's identity is firmly rooted in its highly conceptual prêt-à-porter collections, its leather goods, footwear, and accessories experience worldwide success as well.

Among the archetypal products of the House are its handbag collections. A new focus on the development of Balenciaga ready-to-wear collections for men was quickly established as highly successful.

Since October 2015, Demna has designed both men's and women's collections as the artistic director.

The Balenciaga House, part of the Kering group since 2001, is one of the most influential names in fashion.


Job Description:


  • Your opportunity_


You lead the omnichannel strategy and deployment worldwide and build appropriate governance, process, training, and monitoring framework for optimal customer experience across channels.


  • How you will contribute_
  • Define the Omnichannel priorities to build the roadmap in line with the Retail strategy and Ecommerce strategy
  • Deploy omnichannel services and manage their updates to ensure a smooth and coherent customer experience across all distribution channels both online and offline
  • Collaborate with various teams (Ecommerce, Store Operations, Kering Tech, Retail Training, )
  • Animate and train the network of Omnichannel regional ambassadors in regions to reinforce a culture of omnichannel service across 300 stores
  • Perform weekly and monthly performance reviews with all regions and review action plans to reach business targets
  • Prepare a monthly analysis of performance and achievement to the attention of Top Management
  • Continue the development of secondhand resell services through offline and online touchpoints
  • Who you are_
  • An experimented professional in eCommerce / Digital with Omnichannel project management; a Retail experience is a plus
  • A collaborative team player who enjoys working in a crossfunctional team environment
  • At your best in an international and fastgrowing environment
  • A diligent person with attention to detail, leadership and agilityV
  • Versatile, dedicated to efficient productivity, challenging the status quo in a constructive way
  • Fluent in English
  • Why work with us?_
Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

  • Diversity Commitment_
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation

Job Type

Regular

Start Date

Schedule

Full time

Organization

BALENCIAGA S.A.S.
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