AMANI THATHA

An energetic and ambitious individual who has a mature and responsible approach to any task that I undertake. I am excellent in working in Teams to achieve certain objective on time and with Excellence. My hobbies as Sketching, listening to music, Reading novels, Skipping, Dancing. Surfing internet for information.

Having experience of more than two years in IT as a Technical Support associate wanted to broaden out my business skills, so decided to pursue MSc in Auditing, Management Accounting and Information Systems. Driven and hardworking individual with a proven track record of increasing customer satisfaction levels.

As a beginner and Tax enthusiastic, I would want secure this job to learn a lot of new things and give out my best in the practical and real life scenarios. Hence looking forward for any opportunity that would will help to launch my career in this field. I am a good learner and diligent individual.

Technical Support Associate - KYNDRYL INDIA

• Worked on platforms like Azure Active directory, Jira, Confluence, Slack, Ivanti and Service Now.
• I had many interactions with clients. Provided clear and concise step-by-step technical support to guide clients. Responded to clients emails, calls and live chat regarding technical issues to fix remotely.
• For my professional accomplishments, I received $100 cash reward from SDM(Service Desk Manager) for Performance excellence and also received many positive email feedbacks from clients.

A most relevant training is currently pursuing a course on Auditing and Financial Markets and also started learning about Private Equity and M&A in Coursera.