Director of Operations
À propos de Djam ABDOUL:
Experienced international consultant specializing in information management and processes. With 17 years of success, I have guided large organizations through transition and change management projects, leveraging best practices in governance and process management. Building strong stakeholder relationships is a top priority. I excel in leading mission-critical programs, aligning business and technical objectives, implementing agile methodologies, and introducing new products organization-wide. Notable achievements span high-tech finance, media, software editing, and diverse industries. Professional inclusion is a personal passion, aiming to make a positive impact in all engagements.
In an industry with significant challenges, I oversee successful transformation programs in face-to-face and remote settings. Expertise spans management, risk, control, and information systems in sectors like banking, insurance, and naval industries. I believe in collective progress through shared vision, effective management tools, and preserving interpersonal connections.
Skills extend to strategy development, implementation, and evaluation, including service evaluation, activity segmentation, partner search, and production/budget monitoring. International experience as Service Delivery Manager, Quality Manager, and Contract Manager for NAVAL GROUP adds value. Organizational, negotiation, and team management skills are honed, excelling in cost optimization and change management as a Domain Manager for BRITTANY FERRIES.
Within GEODIS SCO Supply Chain Operation's IT Corporate team, my focus is on ensuring high-quality IT services and implementing DevOps practices. I oversee application and infrastructure support teams in Transport/Supply Chain across Asia Pacific, Europe, and the Americas. Responsible for IT security deployment, I manage a team of 10 direct reports and 20 indirect members.
As an Operational Manager, my leadership style emphasizes benevolence, leading by example, and guiding IT teams towards human-centered objectives. Investing energy in others' growth and development is paramount.
Contact me to discuss your background, projects, and aspirations.
Lean Six Sigma Green Belt
- The ability of candidates to understand the business strategy for a better focus on business processes
- Ensure prioritization of customers.
- Ensures step by step improvements in departmental processes that meet and enhance operational performance.
- Develop scorecards to enhance process controls that help establish credibility with leaders, teams, and individuals.
- Identify relevant facts and utilize them to settle down issues and minimize any risks.
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