Domingos Port Nova

A respectful, kind and playful person, proactive with a logical approach to challenges, to
perform effectively even within a highly pressurised working environment. As an individual, a
self-starter, a results-oriented person with a professional flair for analysis and problem
solving, able to combine excellent leadership teams, with the ability to relate to people at all
levels. I have Hospitality and catering experience but also directed towards customer
satisfaction, providing personalised service and hoping to exceed their expectations. I am an
entrepreneur who values different ideas and opinions. And I feel grateful to learn and
perhaps teach everything that life has taught me.
Honesty, happiness and joy is what I am looking for in the future
Warmest Regards
Paulo Rijo Porta Nova

To meet all the management and regular meetings of the sections / briefings to ensure an open line of communication with the whole team.

• To start the Standards Food & Beverage department manuals of performance and establish a program to support training, ie, customer care, product knowledge, service standards, up-selling techniques, standards of beauty, etc.

• To carry out spot checks on the appearance (condition of uniform) and hygiene of staff.

• To check and ensure the department's facilities and areas, back and front of the house, to ensure hygiene and quality standards.

Business and Commerce Studies.  

Mathematics, English, Accounting, Introduction to Economics Instructor Educational Skills Certificate 

First aid training - guided by the Portuguese Red Cross

Sailor Crew - Training oriented by D. Afonso Henriques Technical School 

Ceremonial Protocol course by Protocol and Etiquette - Spain

On-the-job training at banquets and conferences at the Hotel Alfonso XII in Seville

Interview Skills and Conflict Management Training - guided by FORM (Professional Training Ltd)