Helena Chiacchierini

I'm a Product Designer specializing in Saas products.

After working in several start-ups (Payfit, Fairjungle) and a software company (KDS), I'm looking for new exciting challenges! I'm a true problem-solver and a big user research enthusiast. 

I attended a business school with a tourism focus since I wanted to devote my studies to my first passion and began my journey into product management in this domain.​

I took to it right away and wished to stay in this world. Unfortunately, the Covid-19 crisis caught me off guard and had me reevaluate my goals at my end-of-study internship.​

I thus switched to a start-up, still in the business travel sector, and I started by looking after the Customer Success division. I negotiated a partition of my tasks so that 50% of my time would be spent in the Product department.

After a year and a half alternating between analyzing user feedbacks through the CS department and offering solutions for the development of the iOs app through the Product department, I realized that I could combine elements of the two through the wonderful world of ✨UX Design✨!

I decided to sign up for a work-study program after seeing how quickly I could learn in a professional setting.

So here I am today, fulfilled in the path I have found and looking for my next adventure.

My time working in a start-up has shown me that I particularly enjoy fast-paced environments, where decisions are made quickly and changes happen more easily.

My UX training has given me a 360-degree view of the product design profession.
From discovery to wireframing, to prototyping and user testing, I had the opportunity to put all this theoretical knowledge into practice during my apprenticeship at KDS.