

Jessica Lynch
Service à la clientèle / Support
À propos de Jessica Lynch:
I am a hard working and adaptable person with over 8 years experience in publishing, primarily working on English Language Teaching material. I am currently working as an Editorial Project Manager.
Expérience
To schedule and manage, with support, the editorial stages of publishing products, typically from manuscript through to final files, including briefing and managing external suppliers.
· To communicate effectively with publishing customers, providing regular project updates as well as participating in conference calls and/or attending meetings as appropriate.
· To ensure that all products are delivered on time, meet quality standards, fall within budget and are produced to the required specification.
· To collate proofs, conduct photo research, write artwork briefs, and clear text permissions where necessary.
· To support project management and delivery of digital content and work with hybrid onshore and offshore teams.
Éducation
· To schedule and manage the editorial stages of largescale multi-component publishing products, typically from manuscript through to final files, including briefing and managing external suppliers.
· To manage project teams comprising freelancers and in-house editors on largescale multi-component publishing products.
· Commission and supply work to freelance authors, designers, illustrators, development editors, copy editors, indexers and proofreaders as required; monitor their work and provide feedback as necessary.
· To support the ELT Editorial Manager on one of the key education customer accounts. This will include cultivating relationships with key contacts, attending regular customer review meetings, setting up project documentation and carrying out job studies.
· To communicate effectively with publishing clients, providing regular project updates as well as participating in, and often leading, conference calls and/or attending meetings as appropriate.
· To add value for our customers by identifying potential project risks and issues as early as possible and proactively managing these by offering possible solutions based on own publishing experience and knowledge.
· To ensure that all products are delivered on time, meet quality standards, fall within budget and are produced to the required specification.
· To collate proofs, QA photo research, artwork briefs, and identify the need for text permissions where necessary.
· To be accountable for workflow development and documentation, ensuring processes are tailored to customer need.
· To assist the ELT Director and mentor project managers/editors as required.
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