jules pignolet

I am currently a student in M1 at Emlyon Business School (Grande Ecole Program) following two years of French business preparatory classes (CPGE HEC scientific option).

During my academic career and my various experiences, I have been able to awaken my curiosity and develop my skills in corporate finance, accounting and the consulting sector. Also, it was during forums and presentations that I was able to meet former students of my school who are now members of your teams. For these reasons, I am presenting my application to start a 6-month international internship at Deloitte Luxembourg in January 2024. 

Amenitiz – Hospitality Saas Start-Up                                                                           Barcelona, Spain

Six-month Gap Year Internship - Customer Care Intern                                  June 2022 – December 2022

• Management of customer requests / complains / litigations through Zendesk/ HubSpot
• Management of calls through Aircall / Upsells / Cross-Sells
• Creation, linking and continuous update of connexions to OTAs (Airbnb, Booking, Expedia...) / bugs follow up through JIRA - dealing with complex tech issues
• High quality standards with a big volume of tickets – CSAT 94% – First Reply Time 4 min

Profil – GL Events                                                                                                                 Lyon, France

Temporary work                                                                                     September 2021 – November 2021

• Host for football player reception at Groupama Stadium

Les ateliers GUEDJ                                                                                                               Lyon, France

Temporary work                                                                                                     July 2021 – August 2021

• Warehouse handler assisting with preparation and installation of advertising boards, signs, and signage

emlyon Business School Ranks 4th French business school                                                 Lyon, France 

MSc in Management - Grande Ecole - specialization in Corporate Finance                              2021-2024

• Relevant Coursework: Advanced financial accounting / Corporate Finance / Mergers and Acquisitions / Valuation / Financial Modelling / Strategy Consulting 

Lycée Champollion                                                                                                         Grenoble, France

Two-year intensive program preparing for the national competitive exam to enter Top business schools (classe préparatoire aux grandes écoles HEC/ECS)                                                                                                                                     2019-2021

• Relevant Coursework: Geopolitics / Philosophy and Literature / Advanced Maths / English and Spanish        

Lycée Champollion                                                                                                         Grenoble, France

Two-year intensive program preparing for the national competitive exam to enter Top engineers schools (classe préparatoire aux grandes écoles Maths Sup PCSI)                                                                                                                           2018-2019

• Relevant Coursework: Advanced Maths, Physics, Chemistry

Institution Saint Charles                                                                                                    Vienne, France

Baccalaureate in Sciences, obtained with the highest honors                                                      2015-2018