Khelsy Raymond

As they say, 'The best way to predict the future is to create it.' 

I'm actively seeking opportunities as a Program Manager, Chief of Staff, or in Operations and Strategy roles in Paris 🇫🇷. I'm less concerned about the title and more focused on where I can help teams thrive. 

💻 ABOUT ME
👋 Hey, I'm Khelsy(she/her/hers 🏳️‍🌈). Bridging vision and execution with data-driven precision is my superpower! Your go-to program manager for navigating complexity, aligning teams and strategy, and delivering impactful results. ⚡ 

💁🏻‍♀️ WHO I AM
🧠 Emotionally Intelligent Baddie
🕺 Cross-Functional Connector 
🦾 Gallup Strengths: Restorative, Relator, Futuristic, Ideation, Intellection
🌈 Enneagram Type 4
📔 Life-Long Learner
🪼 Curious + Adaptable
🐴 Horse Girl

🚀 HIGHLIGHTS
🌟 Led digital transformation planning, securing $1M funding for phase one. Projected 25% improvement in customer engagement over two years.

🌟 Orchestrated multi-terabyte CRM migration for 500k+ users. Drove $10M+ revenue in first year, enhancing customer experience and relationships.

🌟 Implemented OKR framework, saving 200+ hours monthly and $115,000 over two years.

🌟 Established resource bench strategy, reducing project lifecycles by 3 weeks. Decreased developer replacements from 10 to 2 monthly, saving $2M annually.

🌟 Implemented KPI framework, increasing daily output by 10%, reducing monthly expenses by 20%, and improving client satisfaction from 4.2 to 4.7/5.

🌟 Led organizational change efforts, boosting employee engagement scores by 40% (50-point increase) in 12 months.

💾 SKILLS + EXPERTISE
Tableau | Power BI | SQL | Excel | Jira Align
Certified Scrum Master | SAFe | Kanban | Lean Six Sigma

Khelsy is a multidisciplinary, empathetic leader with 10+ years of experience leading global technology programs in agile environments. A native English speaker, she is eager to relocate to Paris. She specializes in managing cross-functional teams, start-ups, data analysis and visualization, and strategic initiatives to drive positive outcomes. In her most recent role, Khelsy partnered with international teams and stakeholders across multiple regions to manage a multi-year global program aimed at resolving siloed data issues and enhancing CX. This initiative drove $10M+ in revenue, improved the customer journey, and served 500k+ users within 1 year.

Sr. Program Manager, Strategy and Operations | Visa | Austin, TX  | 2022 – 2024

Sr. Staff Operations Manager | Gorilla Logic | Boulder, CO | 2019 – 2021

Sr. Director, Strategic Operations | Collective for Psychological Wellness | Boulder, CO | 2018 – 2021

Sr. Director of Strategy and Operations | Resolutions Therapeutic Services | Los Angeles, CA | 2014 – 2018