Özgür Mert

Dynamic professional with extensive experience in international trade, logistics, and digital marketing. Proven track record in project management, strategic planning, and multilingual communication. Specialized in international trade analysis, supply chain management, and digital business solutions with a results-driven approach. Seeking challenging roles in policy advisory, research, and operations management within international organizations. 

Mail Operations Assistant                                                                                                               Oct 2024 – Present
European Court of Human Rights                                                                                                    Strasbourg / France
•  Received and processed mail for the European Court of Human Rights, sorting correspondence based on case relevance and subject matter.        
•  Read and interpreted multiple European alphabets, including Cyrillic and Latin, to ensure accurate distribution.  
•  Assisted in the organization and archiving of documents, maintaining efficient records for case management.     
•  Supported the mail office in handling confidential and sensitive materials, ensuring strict adherence to privacy protocols.
•  Facilitated communication between departments by promptly directing incoming correspondence to the appropriate units.

Operations Assistant                                                                                                                     Feb 2024 – Present
Street Photography France    - Internship                                                                                         Strasbourg / France

•  Managed content creation and profile updates for the online store.        
•  Negotiated with local suppliers to secure competitive prices for large-format prints and streamlined transportation from the printing facility, improving customer satisfaction, and increasing revenue per product by 80%.
•  Redesigned the e-commerce website, optimizing it for the new product line and increasing site traffic by 50% through SEO and content updates.
•  Coordinated order processing, production, and shipping logistics, ensuring smooth fulfillment.  

Legal Administrative Assistant                                                                                                     Sep 2022 - Aug 2023
Council of Europe                                                                                                                          Strasbourg / France

• Managed case tracking and responded to written requests from governments, applicants, and lawyers.     
• Verified compliance of cases with the Convention and supported the R39 Unit during urgent duties.        
• Handled the distribution and management of 3,865 letters and 2,000 new applications.   
• Resolved issues in case tracking and correspondence, managing over 600 letters in specific projects.       
• Ensured compliance with legal protocols in all administrative processes.

Customs Intern                                                                                                                           Jul 2018 - Sep 2018

Ministry of Commerce                                                                                                                              Izmir / Turkey

• Controlled transit service declarations and export service sanctions.

• Processed and archived 7,000 accumulated files within a short time frame, ensuring compliance and accuracy.

• Assisted with urgent inspection files, demonstrating the ability to manage high-priority tasks effectively.

 

Foreign Trade Intern                                                                                                                   Jun 2017 - Aug 2017

Saygili Rulman                                                                                                                                         Izmir / Turkey

• Handled ordering and purchasing procedures, ensuring accurate and timely procurement.

• Maintained strong customer relationships through effective communication and service.

• Collaborated with logistics and customs departments to ensure seamless and timely distribution of products, improving operational efficiency.     

Master of Science (M.S.) - International Trade and Globalization                        Sep 2023 - (Expected) Dec 2025
Université Paris-Est Créteil                                                                                                          île-de-France, France

Diplôme universitaire - French Studies                                                                                       Aug 2020 - Jun 2023
Université de Strasbourg                                                                                                                     Bas-Rhin, France

Bachelor of Science (B.S.) - International Trade                                                                         Sep 2015 – Jun 2019

Alanya Alaaddin Keykubat University                                                                                                    Antalya, Turkey