R A

Native English  TEFL ESL certified instructor wishing to offer my services in Bangkok, Thailand 

2023 - Student Life Assistant CIEE Paris
. Planning and implementing cultural, academic, and recreational programs for the active students

2019 - 2023 Start-up LYLE THOMAS Paris
. Management, sales and creative direction of online clothing brand

2017 - 2020 Assistant Manager FIRST HOTEL Paris
. Management of internal and external reservations through all hotel platforms
. Control and evaluate the quality of the service offered.
. Develop external and internal commercial relations. (Groups , OTA, Individual bookings)
. Ensure the respect of legal and administrative obligations, control and evaluate the profitability of the establishments. 
. Adjust the service offer to the evolutions of the customers relations.
. Process and handle group rooming lists, established reservations and associate reservations requests by inputting data into the reservations system

2015 - 2017 Travel Agent LIBERTY TRAVEL New York, USA
. Customer reception, informed advice, potential sales (individuals, companies and groups)
. Effective management of the essential point of direct sale 
. Manage the processing of reservations. (issue, modification and cancellation of tickets)

2012 - 2015 Reservation Agent AIR FRANCE New York, USA
. Assisting and advising customers who may be unanimously choosing from a considerable variety of travel options.
. Making reservations for potential customers typically based on their various requirements and budgetary allowances.
. Sorting out any key issues that may invariably arise with bookings or established reservations.
. Selling and promoting reservation services.
 

2021 NORTH GEORGIA UNIVERSITY TEFL CERTIFICATE, USA 
2004 - 2008 MIAMI DADE COLLEGE MASTERS COMMUNICATIONS FLORIDA, USA