Sacco Dermoussissian

Dear HR manager,

As an accomplished body shop manager/trainer, with over 30 years experience in the fields of body and paint, I am well positioned to join your company and make an immediate positive impression. 

My key areas of expertise include, refinishing, body repairs, structural repairs, car restoration, training, but are not limited to the following;

- A solid background in car paints, paint shop related equipment sales

- Possessing a convincing track record of setting up and building paint shops in the GCC and in particular the UAE

- Having a well-deserved reputation for the finished product and required quality for high end cars

I believe that my skills, experience, and reputation for excellence can greatly enhance your company’s already impressive performance. I have a proven track record of responsibility, integrity and commitment to company objectives. I am comfortable working independently or as part of a team, and I firmly believe that your needs and my skills are an excellent match. In addition to all of this I possess impeccable personal and work references which I can present to you when we meet. 

Thank you for taking the time to consider my application. I look forward to receive your call, to arrange an interview at a mutually convenient time. 

If there are any further questions, please contact me at the e-mail address at any given time.

Yours sincerely

Sarkis Dermoussissian

Profile:

• An experienced and passionate professional with over 25 years’ of technical, operational and management proficiencies in the automotive industry. 
• A trained master technician with demonstrated organizational, administrative and supervisory skills that ensure optimum utilization, training and development of workforce.
• Certified to leading international standards within industry specializations including, 

Car-O-Liner, Standox, Usi Italia, Festool, Rupes, Farecla, 3M and HBC

• Longstanding experience within paint & body shop operations, repair & customizing with proven exemplary expertise in training on automotive products, repair procedures, diagnostic and preventative automotive maintenance.
• Proven excellence integrating business and technical operations to ensure seamless integration of goal satisfaction.
• Exceptional understanding of premium brand business operational environments both pre- and post-sales with application of recognized customer relations and client service management skills.
• Demonstrated problem-solving expertise and enjoys operating within high-pressure environments.

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Professional Experience (recent):

2021-2022      Body shop manager, Emirates Moto, Dubai

• Managing the luxury brand body shop
• Training of staff, technicians and service advisor teams on role related requirements.
• Finalizing the estimate with the insurance companies. 
• Preparing all the estimates and documents for the insurance.

2017-2018      After Sales Body Shop Manager, Al Nabooda Automobiles, Dubai

• Control of Porsche, Audi and Volkswagen body/work shop operations
• Training of staff, technicians and service advisor teams on role related requirements.
• Finalization of workshop construction and ongoing process creation operations
• Organization/re-organization work shop routines e.g., job estimation, health & safety. 
• Event management (stakeholder liaison, development and confidence building)
• Implementation of Audatex estimation software
• Implemented the transparency in the estimation. Rebuilt the trust with the insurance assessors

2014-2017      Senior Technical Consultant, Carrozzeria-Gulf, Dubai

• Premium brand automotive project management: overseeing budgeting, financial, technical and operational components from initial consultation through completion to technical service and support operations. 
• Automotive work shop, body shop and management consultancy (GCC region) 
• Distribution of specialized body shop equipment and non-paint products

2005-2014     Technical Director, Polimar Motors, Dubai

• Outreach expansion to identify and cultivate new business opportunities.
• Development, conduct and participation in the sales process of identified key growth opportunities.
• Management of day-to-day tactical and long-term strategic activities within the business.
• Financial management of controlled expenses and improvement of resource allocation.
• Client Interface Management: Strategizing customer requirements.
• Product Roll-Out: Responsible for marketing of new product launch including public relations, direct post and sales training.

1997-2005      Technical Sales Director, Polimar, Sharjah

• Distribution and sales of the paint shop/refinishing related products, Car-O-Liner, Standox, Usi Italia, Festool, Rupes, Farecla, 3M and HBC.
• Training of technicians on application, correct usage of the tools, equipment and refinishing products.
• Establishment of customer facility, CAD design of the workshops and required systems.
• Trouble shooting within the customer facility.
• Hands-on involvement in all the required fields in the paint/body shop.

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Recent Activity:

• Training technicians on the use of new VW, Audi and Porsche body/work shop equipment.
• Conduct of time and motion study to increase operational efficiency of body and work shop.
• Official oversight of repair and refinish of automotive body work and interior components for Aston Martin, Dubai
• Smart repair of automotive interior components for Al Tayer Motors, Dubai
• Oversight of repair and refinish of automotive body work and interior components including smart repairs for Al Nabooda Automobiles, Dubai
• Insurance estimation and repair for companies including Nasco, RSA, ADNIC

Areas of expertise:

• Pre and post sales management
  • Business and technical aptitude to provide seamless integration of pre-sale communication and post-sales aftercare and product management.
  • Training and monitoring of the sales force performance to ensure achievement of core business objectives.
  • Development and operation of product analysis models to ensure competitiveness.
  • Definition and calculation of financial budgets and targets for new sales projects.

• Analytical and diagnostic software operation and instruction:
  • Estimating repair jobs
  • Preparing required spare parts
  • Body shop consultancy
  • Body shop management systems

• Equipment safety expert within:
  • Chassis alignment equipment
  • All modern welding equipment
  • Body shop specific tools

• Training:
  • Car-O-Liner: product range: measurement, welding, calibration and service
  • Standox: product range: specialized in specific repair techniques
  • USI Italia: sales, service, maintenance
  • Festool: installation, dry sanding, polishing, service & sales
  • Rupes: installation, dry sanding, polishing, service & sales
  • 3M: polishing, plastic repair
  • HBC: smart repairs, plastic repairs

• Customizing:
  • Interior & exterior
  • Body part fabrication
  • Restoration

• IT Competency:
  • MS Office
  • CAD shop design software

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Education:

1981                Lycée Technique du Dr. Potain (Certificat d'Aptitude Professionnel) 

75020 Paris, France

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Personal information:

Date of birth          :           7th July 1964

Place of birth         :           Beirut, Lebanon

Nationality            :           French

Languages             :           English, French, Arabic & Armenian

• Training:
  • Car-O-Liner: product range: measurement, welding, calibration and service
  • Standox: product range: specialized in specific repair techniques
  • USI Italia: sales, service, maintenance
  • Festool: installation, dry sanding, polishing, service & sales
  • Rupes: installation, dry sanding, polishing, service & sales
  • 3M: polishing, plastic repair
  • HBC: smart repairs, plastic repairs