Customer Services Coordinator - Nozay, France - Alcatel Submarine Networks

Alcatel Submarine Networks
Alcatel Submarine Networks
Entreprise vérifiée
Nozay, France

il y a 2 semaines

Sophie Dupont

Posté par:

Sophie Dupont

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Description

Company We connect the word,
We connect People.
Alcatel Submarine Networks is a fully integrated company covering all components and activities
- research, engineering, manufacturing, installation, support - offering customized and optimized turnkey solutions to connect continent, people & datacenters with undersea communication systems.


Post description Role in Alcatel Submarine Networks**The Customer Services Coordinator is a position within the Commercial Services Directorate that assist the Regional Services Commercial team on its activity.

The main mission is to provide support to Commercial team and the Marketing & Sales team. He is also the primary point of contact on the CRM interface.

In a second step Customer Services Coordinator will be the direct commercial interface for all offers related to hardware activities (Supply & Repair).

He will also keep up to date some internal commercial tools.

The Customer Services Coordinator could also to be required to take the commercial responsibility of post PA contracts.


Responsibilities

  • Provide support to Commercial team: CRM, internal tools update.
  • Built commercial offers for hardware parts and hardware repair activity.
  • Assist Regional Services Commercial on a different activity.
  • Assist Sales & Marketing-Technical Bids for Services offers evaluations.
  • Reports Sales activity to VP Services
  • Interface with PMO Services for reporting purpose
  • Manage DR6 announcement on ASN portfolio product.

Wanted profil Skills**:


  • Computer skills: Microsoft Excel, Word, PowerPoint, MS Project
  • Ability to analyze & synthesis data.
  • Ability to provide reports with high accuracy.
  • Ability for teamwork and to share information.
  • Rigor & reactivity
  • Proficient in English
  • Knowledge of Alcatel Submarine Network products
  • Commercial skill
- experience in international contracts (legal aspects, terms & conditions, financing, risk analysis and mitigation)


Experience:


  • 5 years' experience in a similar activity
  • Technical & Commercial activity
  • Data analysis
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