Claims Manager - Paris e, France - Free2Move

Free2Move

Entreprise vérifiée

Paris e, France

il y a 3 semaines

Posté par:

Sophie Dupont

beBee Recruiter

Description

Created in 2016, Free2Move simplifies mobility-related uses by offering a wide range of services to satisfy everyone's travel needs.

With Free2Move, you can rent a city car for shopping or for your stay in Italy or book a car park during your weekend in Paris...

all in one click, on our web/mobile platform

Born from the merger of the Stellantis Group and the start-up TravelCar, Free2Move, thanks to its agility and its spirit of conquest has managed to establish itself in just 6 years as a reference player to revolutionize the mobility of all travellers.

Having become the #1 reflex for more than 6 million users, Free2Move operates in more than 170 countries across 5 continents and is available in 30 languages and 26 currencies.

5000 partners trust us and several hundred thousand vehicles are available

If you want to join a team of +250 experts and bold international projects, then you're in the right place

You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented teams, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.

JOIN US

It's exciting, you'll see
In the operation team, we are looking for our new Claims manager.

Your next missions:

You are our customers' first point of contact in case of claims.

You negotiate, determine and settle the fleet claims within your pay-out limit. You report directly to the Team Lead Claims.

More specifically, you will be responsible for:

Claims investigation, management, and further file processing according to our internal guidelines
Check the existing insurance coverage for our fleet in case of claims
Settlement in case of personal injury and material damage (examination of liability and damage amount, eventual recourse actions)
Negotiations with the regulatory authorities (lawyers, repair shops, and other relevant experts)
Interface (via phone, facetoface, or in writing) to our SHARE NOW locations, external experts, repair shops, law firms, and insurance companies
Europewide correspondence with repair shops and suppliers
Conducting necessary enquires
Other relevant tasks, such as the preparation of accident compensation statements or examination of the reasons for the complaint

Expected skills:

Completed commercial or technical education (ideally in the insurance, service, or vehiclerelated industry) or similar working experience; alternatively completed law or economics studies
Excellent French & good English skills (both written and spoken)

- +2 years of working experience in a similar position

Strong customer orientation & negotiation skills
Proficiency in Microsoft Office, particularly Excel
Familiarity with typical bases of claims, compensation payments, and relevant jurisdiction & a fundamental technical understanding of vehicle damages

What we offer:

Working at Free2Move means becoming part of a tribe in which the culture of performance rhymes with a good atmosphere

It is also:

A startup spirit supported by a large Group
Depending on your mission, a possibility to work in full remote wherever you are, in hybrid or within our different offices
The opportunity to revolutionize the uses of mobility with us
A neat integration to start well
Lots of possibilities for development
Collaboration with multidisciplinary and international teams
International projects to perfect your background
An
attractive salary:
A
Swile card to enjoy all the restaurants around you
A
mutual insurance financed at 60% and a providence in case of hard times financed at 100%
An access to our
E-Learning platform : for the development of languages and other skills