Cdd 10 Mois - Villeurbanne, France - bioMérieux sa

bioMérieux sa

Entreprise vérifiée

Villeurbanne, France

il y a 3 semaines

Posté par:

Sophie Dupont

beBee Recruiter

Description

A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health.

Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution network.

Come and join a family-owned global company with a long-term vision, and a human-centered culture.

Our Global Customer Service Department is looking to propose a 10 month maternity leave cover contract, from January 2024 until end of October 2024.

What is your mission at bioMerieux?

Manage training, coaching and technical support for bioMérieux subsidiaries and distributors using the digital content for which you will be responsible
Develop technical digital training content on bioMérieux products for customers and local Service teams and harmonize this content with that available in selfservice
Help trainers and technical support experts update PowerPoint content in digital format.
Create and update training modules following customer service processes
Ensure the harmonization of content between the different CSO teams
Help update processes related to this activity

Who are you ?

Bac +3/4 scientific/biology
Experience in crossfunctional work and/or project management as well as training experience in customer service is necessary
Strong appetite for digital tools (e.g. video production)
Fluent level of French and English essential (read, written, spoken), a third language is a real asset
You enjoy teamwork and have good communication skills
You speak English fluently and are comfortable with digital tools and learning methods.