L1 Desktop Support Technician- Pluvigner, France - FST
il y a 2 semaines
Description
We are looking for a L1 Desktop Support Technician to support at a customer location in Pluvigner, France. The job is initially a project for 2 weeks with an opportunity for it to become a full-time position.Responsibilities:
Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this position works collaboratively with the Service Desk for end user break/fix and other support functions.
- Diagnosing and troubleshooting desktop system, printer and operating problems
- Consulting and instructing users on hardware and software questions/issues
- Collaborate with other IT Services Data Center and Network Infrastructure teams
- Install, maintain and upgrade equipment and its associated infrastructure
- Runs diagnostic tests to isolate system problems as well as proactive activities
- Operating Systems Windows, OS-X
- MS Office (Windows and knowledge of Mac) software
- Experience with Remote Support technologies such as Remote Desktop (Microsoft)
- Hands on experience removing viruses and spyware using various tools (Windows)
- Documents, tracks and monitors the problem to ensure a timely resolution
Requirements:
Skill Requirement:
Level 1 End User Experience or IT support skills.
Language Requirement:
The technician needs to be proficient in French, at a C1 level (advanced) or as a native speaker.
Residency Requirement:
The applicant must have been a resident of France for at least the last 10 years.
Employment Status Requirement:
The technician must be either a registered freelancer or an employee of a company that is registered in France.
About Us
Field Service Techs (FST) is a reliable IT networking platform in Spain that connects skilled IT specialists with customers offering IT projects opportunities.
Our platform provides a seamless experience with advanced features such as messaging, real-time notifications, payment withdrawals, and dispute resolution.Expand your experience with emerging technologies and be a part of our growing FST platform.
Job Types:
Full-time, Part-time, Temporary, Contract
Contract length: 12 months
Pay: 40.00€ € per hour
Expected hours:
per week
Application Question(s):
- Do you speak French? WHat is your proficiency?
Work Location:
In person
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