Global Customer Logistics Manager - Cergy, France - Howmet Aerospace

Howmet Aerospace

Entreprise vérifiée

Cergy, France

il y a 2 semaines

Posté par:

Sophie Dupont

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Description

The Global Customer Logistics Manager will partner internally and externally (i

e:
customers, sales, logistics operations, manufacturing plants, finance, quality and IT), to implement, lead, maintain, record, and continuously improve Supply chain processes, to drive customer satisfaction and value.

The Global Customer Logistics Manager:

Actively leads European strategic customer contract order management and followup to meet customer demands through integration with manufacturing plants, logistics operations and planning/forecasting for logistics flows via the Cergy European logistics center as well as for direct deliveries from major factories
Supervises the Customer logisticians team and implements standards, guidelines, technology and procedures
Builds relationship to strategic customers to understand the customer expectations, as well as to lead projects/initiatives for improving efficiencies in the customer and HFS supply chains
Negotiates with Customers the logistics conditions (flows, transportation, lead time, KPI's definition and targets )
Reviews and analyzes inventory levels, order forecasts and information such as consumption rate and current market conditions and recommends replenishment plans
Implements new technology to drive root cause analysis and problem resolution relating to On-Time Delivery and other individual/team metrics
Supports staff to resolve any problems and/or concerning Customer deliveries as well as resolves difficult problems and customer complaints
Manages surplus and shortages, obsolete inventories, cancellation activities, projected usage and other inventory planning/and reduction activities.
Participates in standard process sharing across the organization and assist with SOP development
Identifies and leads improvement projects, which may include new technology assessments and implementations, policy standardization, and supply chain efficiency improvements
Implements process improvements through crossfunctional collaboration as well as partnering with customers for driving the achievement of organizational metrics and individual account goals

Education and experience

Bachelor's degree in Business, Supply Chain Management, or Logistics
MBA or Master's degree in Business, Engineering, Supply Chain Management, Finance or equivalent
510 years of experience in Supply Chain and/or in Customer Service, Production or Customer Planning

Skills

Soft Skills:

Strong leadership skills. Ability to lead, contribute, and influence others in a teambased organization
Strong Customer relation / orientation
Strong interpersonal skills
Strong intellectual curiosity
Strategic and tactical thinking
Communication (both oral and written)
Strong organizational skills
Ability to manage multiple priorities successfully and work independently while demonstrating initiative

Technical Skills:

In depth supply chain knowledge such as demand planning, supply planning, and inventory planning
Strong Negotiation skills among others:
Preparation and planning skill
Ability to think clearly and rapidly under pressure and uncertainty
Ability to express verbally
Listening skill
Judgment and general intelligence
Integrity
Skilled in analyzing information
Project management skills
Mastering Lean concepts, principles and tools (DMAIC process, Kaizen ). Lean licenses or certifications is a plus
Proficiency with ERP
Proficiency in Microsoft Excel, and other programs such as Access and Tableau and understanding of applicable computer systems, such as Google Suite, Microsoft Office, and function specific software

Language Skills: