Customer Engineer - Paris, France - Atmosphères

Atmosphères

Entreprise vérifiée

Paris, France

il y a 3 semaines

Posté par:

Sophie Dupont

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Description

Specific Role Specifications;

Technical Expertise Required

Active Directory
Identity and Security/ADFS
Identity and Access Customer Engineers should be experienced in implementing, operating, tuning, and troubleshooting enterprise Windows Active Directory Enterprise Solutions. Experience working with identity products like Microsoft Identity Manager, Active Directory Federated Services, Azure AD Connect, or Azure Active Directory would also be beneficial.

While our key relationships are typically with our customers' 3rd/4th line Windows infrastructure support teams, Identity and Access Customer Engineers will also find themselves working with engineering teams, so need to be confident working at this level.

The role requires in-depth knowledge in several of the following technology areas:

Active Directory Domain Services
Active Directory

replication and performance Skills

Strong Active Directory troubleshooting skills and experience
Experience in Active Directory Disaster Recovery
Group Policies implementation and design and troubleshooting
Security and Administration of the Active Directory environment.

Fundamental networking knowledge

IP, DHCP, DNS, WINS, routing etc.
Active Directory

Scripting technologies

Active Directory

Monitoring Tools

Microsoft Identity Manager
Active Directory

Federated Services,

Azure AD Connect
Azure Active Directory

Microsoft36

Azure Active Directory
Strong knowledge on Azure AD Architecture and maintenance, Knowledge on O365 IAM
Knowledge on Active Directory Sites and services
Experience on MFA, creating Conditional Access policies, experience on DNS, DHCP SMTP
Experience on Azure AD identity Management, Configure Azure AD SSO using Modern auth protocolsSAML, OAUTH, OIDC, Manage Azure AD permissions, Manage Forest/Domain/OU/User Object management
Deployment/Administration of Azure AD Connect Tool, Configuring Synchronization Rules, Troubleshoot Synchronization Issues, Configuring Identity Governance policies, Configuring MFA, Conditional Access policies, Identity protection
Configuring B2B policies and B2C tenant, Configuring Hybrid Domain Join policies
Knowledge on Microsoft PKI Technologies
Knowledge of Implementing Managing Upgrading ADFS, Certificate management

Microsoft Identity Manager
- [- 3] years of solid hands-on experience in Identity management systems and services (Active Directory, identity management solutions)

Design, Installation, Deployment of MIM
Ensuring the full user management lifecycle (create, modify, suspend, remove, etc.) is executed reliably and based on defined security policies and principles.
Integration of MIM Sync Service into a variety of other platforms.
Design MIM Portal workflows, MPR's, sets etc. for user account management across field and ministry functions
Requirements & Skills
MIM Portal customization
Migration of configuration between test and production MIM environments
Knowledge of Office 365 integration and provisioning including Azure AD and Azure AD Connect
Good understanding of Exchange

General Customer Engineer Job Description;
Customer Success Vendor Delivery Management is a global delivery team focused on Pre-Cloud (a.k.a. on-prem) DSE and Transactional workloads across each Solution Area and all A14 regions.

We use a Pod delivery model that leverages MS FTE CE Leads who own the customer relationship and coordinate the work amongst a Pod of Vendor Customer Engineers (V-CEs).

Customer Engineer Job Description (Minimum Requirements):

Key technical resource for the customer
Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance
Join a highly motivated team of leading industry experts
Train Customers and share industry and development expertise with them, either directly at Customer site or remotely, or combination of both (to be specified by MSFT for each role)
Build strong customer relationships and ensure deliveries align with customer projects and milestones.
Gain access to expertise and support from Microsoft's consulting practice and product groups
Continually learn and grow professionally
Analyze problems
Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness
Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for Microsoft Premier. Engineers must also possess strong technical writing, presentation and training skills
Fluent English oral and written communication
Willingness to travel (if required)
More details regarding specific rolebased requirements are above.