Assistant Administration Des Ventes - Paris e, France - DKT Woman Care Global

Description

Job Description (Paris, March 21st, 2023)


Job Title Assistant Administration des Ventes / Customer Service Assistant

Department Operations

Reports to Quality Assurance & Operations Director

Contract type CDD

Hierarchical position

Duration 12 months

Starting date As soon as possible


Company Description

DKT International is a global not-for-profit organization founded in 1989, based in Washington, DC, and is one of the world's largest providers of
family planning,
HIV/AIDS prevention and
safe abortion products and services. DKT combines
private-sector marketing techniques,
cutting-edge technologies, and
creative advertising to ensure women and men have the products, knowledge and services they need when needed.
DKT has offices in
24 countries with a sales presence in
65 countries. While a non-profit, non-governmental organization (NGO), DKT operates like a social enterprise. In 2021, over 54 million couple yearly protected
(CYPs) have been generated by DKT across the world.


Our Vision and Mission
WomanCare will build on this core to become the leading aggregator of sexual and reproductive health products and technologies worldwide, as captured in the company's Vision & Mission statements below:

Vision:
"To increase women's access to safe and innovative sexual and reproductive health technologies everywhere and to create a world where women are empowered to live their lives to the fullest."


Mission:
"Create a customer-centric platform expanding access to existing and new sexual and reproductive health technologies thru synergies within DKT, and with other partners, across all markets and segments."


The purpose
A fantastic opportunity to develop your skills and experience by working as a DKT WomanCare employee.

She/He shall assist the team with the routine activities linked to Customer Service.


Responsibilities:


The Customer Service Assistant shall (non-exhaustive list):
− Ensure that all orders are processed timeously and correctly.

− Source and submit freight and pricing quotes on all orders received, including RFQ's & Government Tenders with Donors and Funders such as UNFPA, UNICEF.

− Manage customer expectations, provide product support, and supply marketing information with the support of the Marketing team

− Provide lead times and availability of stock on orders placed to customers

− Manage custom label rework process with factory and regulatory and QA teams and obtain the necessary approvals from distributors

− Ensure that an effective supply chain process is in place to deliver products on time and with all necessary requirements i.r.o customs documentation


Desired Skills

• Adhere to DKT WomanCare Core business and Company Values and Behaviours, such as defend women's rights to access sexual and reproductive health, regardless their origin, religion, social status, income level or age and defend freedom through responsibility and accountability. This includes access to rights to family planning, contraception, and abortion.
• Bachelor's degree and/or professional qualification in logistics and Operations
• Ideally 3 years' experience in similar occupation
• Fluent in French and English (read, spoken & written), another language is a plus.
• Excellent written and verbal communication skills and superb computer skills, including the Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel)
• Diligence, rigor, professionalism.
• Strong timemanagement and organizational skills
• Attention to detail and problemsolving skills
• You enjoy multidisciplinary, and you are comfortable with multicultural working environment.
• Ability to multitask, prioritize and exhibit excellent planning skills

Other Notes

We are committed to creating a first-class work environment. Every employee has a voice, and we encourage open communication. We are a small, fast-growing team, with a start-up mindset. We encourage initiatives.

The job will be based in our office at 1-3 rue de Penthièvre, 75008 but also in home office mode (currently two days per week).

The intern will be hired following the French Labor regulations.

DKT WomanCare Global Services S.A.S. au capital de euros
R.C.S. Paris

1-3 rue Penthièvre, 75008 Paris

Type d'emploi :

CDD
Durée du contrat : 12 mois

Salaire : 32 000,00€ à 36 000,00€ par an


Avantages:

• Participation au transport
• Titrerestaurant
• Travail à domicile

Programmation:

• Repos le weekend

Langue:

• Anglais (Exigé)

Lieu du poste :
Télétravail hybride Paris)