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    Conseiller de vente - Paris, France - LA REDOUTE

    LA REDOUTE
    LA REDOUTE Paris, France

    il y a 20 heures

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    A propos de l'entreprise :

    Acteur majeur du E-Commerce français, La Redoute crée etdistribue des produits Mode & Décoration Maison au justerapport style, qualité, prix, via une expérience shoppingpersonnalisée, fluide et inspirante. Notre mission est d'embellirla vie des familles, avec plus de 10 millions de clients actifsdans le monde et une présence dans plus de 26 pays. Le groupeGaleries Lafayette est aujourd'hui notre actionnaire majoritaire.Ensemble, nous réinventons le commerce de demain.

    A propos du poste :

    Tu veux une alternance qui matche avec tes envies et ta vieOn t'explique le profil qu'on cherche ici Tu es connu pour ton dynamisme, ton côté positif, et tu asune forte affinité pour les produits de décoration d'intérieur Ton futur job au sein du BHV Marais : Vente Accueillir et conseiller le client : analyser le besoin,proposer un produit adapté à la demande, passer des commandes,réaliser la vente, proposer des produits complémentairesConnaître les produits et maîtriser l'argumentaire associéRéaliser les opérations d'encaissementGarantir la satisfaction client (NPS) et fidéliser laclientèleAtteindre les objectifs de venteMettre en place les opérations commerciales au sein du pointde venteContribuer à la mise en place du merchandising dans lerespect du book merchandising à votre dispositionÊtre ambassadeur de La Redoute auprès des clients :incarner les valeurs, avoir une attitude gagnante Tenue du magasinVeiller à la bonne tenue et à la propreté du point de vente,ainsi que des vitrinesParticiper à la manutention : réception des livraisons,réapprovisionnement de la surface de vente, participation auxinventairesParticiper au rangement de la réserveParticiper au balisage et à l'étiquetage : vérifier lesprix et les promotions affichéesBack officeSuivre les devis et les demandes clientsContribuer au SAV : prendre en charge les litigesclients de premier niveau ; solliciter son manager pour les litigesclients plus conséquents et s'assurer de leur résolutionRemonter les besoins en réassort à son managerConnaître et appliquer les processus et procédures del'entreprise

    Profil recherché :

    Array

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