BPM and Pa to CEO - Paris, France - Standard Chartered

Standard Chartered

Entreprise vérifiée

Paris, France

il y a 3 semaines

Posté par:

Sophie Dupont

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Description

Job:
Institutional Banking

Primary Location:
Europe & Americas-France-Paris

Schedule:
Full-time

Employee Status:
Permanent

Posting Date: 17/May/2023, 2:08:05 AM

Unposting Date:
Ongoing

Role Responsibilities
The Business Planning Manager will be responsible to support the Regional Head of Client Coverage in driving business performance and results through 1) Business reviews & sales enablement 2) Client portfolio management and proposition 3) People agenda and frontline communication, 4) Business strategy execution and project management.

The Business Planning Manager will work closely with the Regional / Country / Segment Client Coverage, Finance, HR, CABM and COO teams as well as the other Business teams.

The role is inherently varied and reflects the changing demands and responsibilities of the Regional / Country / Segment Head of Client Coverage.

Business

Business performance

Track and review periodically the delivery of agreed business performance and cost targets to budget (e.g. revenue, RoRWA, RWA, ROTE, costs), including metrics which are material and relevant for Client Coverage scorecard (e.g. TB asset utilisation vs. NIM, etc.). Identify risks and opportunities to delivering the targeted business performance.
Lead preparation for CC regional / country (monthly) business reviews, as well other regular updates (Country Management committee, Regional MT, AG Board, ALCO, etc.)
Manage Client Coverage cost budgets and cost centres in close coordination and with the support from HR and Finance.
Review and track frontline productivity using a standardised approach. Identify areas for improvement.
Help defining, driving and tracking Sub-Optimal reduction plans, including expected impact on P&L.

Client portfolio management and Client engagement

Support client tail management process, including dormant GICs retention approval: quarterly review of new proposed exits and monthly tracking.
Review and track the delivery of CCIB differentiated client proposition for Platinum and Gold tier clients (prioritised onboarding, credit turnaround times, client services, etc.)
Review and track adequate and efficient coverage of Platinum, Gold, Silver and Portfolio tier clients, including the execution of global coverage model initiatives.
Work with regional CCIB Marketing teams to define/ execute/ track the marketing and client engagement plans in the region / country (content, events). Create, maintain, and coordinate a calendar of senior client engagements in the region / country. Ensure the effective distribution of marketing materials and communications to clients.

Strategy

Business strategy and Project management

Organise yearly or ad hoc strategy days to ensure close communication and alignment between CC, products, and functional teams.
Support the preparation of the annual Regional / Segment Corporate Plan.
Support and represent the region/ country/ segment for the execution and tracking of businessrelated CC group or local projects (e.g. operating model changes/ restructuring, RWA optimisation, remediation efforts, Client Central launch).
Continue to manage the CC IBOR transition project teams.

Sales Planning and Enablement

Manage regular pipeline meetings (materials, actions and notes). Ensure pipeline is up to date and reflects an accurate picture of business momentum.
Oversee Account Plan regular updates and quality.

Review Platinum and Gold client lists on a regular basis in conjunction with Segment heads to ensure effective coverage and tracking against objectives:
key commercial opportunities, C-suite engagement and realisation of financial aspirations.

Ensure accurate wallet share information are available for Platinum and Gold clients (based on Coalition), steer frontline to use this information (e.g. for account plans).
Ensure teams are uploading call reports in a timely manner.
Support in the region the deployment and adoption of global tools (CRM, sales analytics, etc). Consolidate sales feedback for the global teams.
Manage CRM access request approvals (for CC and nonCC staff) and support/ approve CRM static data maintenance, i.e. change in client segment, client group tagging, RM changes and group creation.

People & Talent

People agenda and Communication

Support the region in delivering against HR objectives and initiatives: Diversity and Inclusion targets, succession planning, people forum, etc.
Support RM scorecard process, including target setting/ uploading, handling/ escalate RM inquiries/ questions regarding scorecard issues. Ensure a transparent correlation between bonus and scorecard scores across the region.
Support the annual P3 process (compensation, bonus, promotions, CP reviews).
Track headcount and review periodically the consistent use of Job Families (in particular, for new employees).
Oversee the IG/ Internship/ Apprenticeship/ Short Term Assignments (STAs) p