Tourist Reception Assistant - Paris, France - GetYourGuide
Description
Contrat à Durée Déterminée d'Usage (CDDU) - From Mid-March 2023 to October Full time (35hrs), may include Sundays - ParisAbout GetYourGuide:
GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination.
Since its founding in 2009, travelers from over 170 countries have booked more than 80 million tours, activities, and attraction tickets through GetYourGuide.
Powered by a global team of over 700 travel experts and technologists, we are headquartered in Berlin and have 17 local offices around the world.
Visit our careers website to learn more.Team mission:
You will be a privileged actor for our visitors in Paris. Enthusiastic and positive, you will participate in making their travel experience unique and unforgettable.
You will:
- Greet and register customers at the shop in Paris
- Inform customers about tours
- Provide accurate information about local attractions and services
- Handle payments for extra activities and selling other products
- Handle admission tickets for the tours
- Manage online and phone reservations
- Accompany customers on the bus to Versailles, giving a speech en route
- Handle closures, cancellation, rescheduling and complaints
Who you are:
- Strong customer service skills
- Good verbal skills, French and English are required (3rd language is a plus)
- Ability to multitask and prioritize
- Ability to remain calm in any situation
- Ability to work independently and as part of a team
We offer:
- Monthly gross salary : 1833 euros
- Sunday hours +75%
- Public transportation fees covered up to 50%
- Lunch voucher (9 euros per day, covered up to 50%)
We look forward to hearing from you:
We are an equal-opportunity employer:
- #LI-Hybrid_
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