Account Executive - Paris, France - HH Global

HH Global

Entreprise vérifiée

Paris, France

il y a 3 semaines

Posté par:

Sophie Dupont

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Description

Purpose of the job:

The Account Executive will be responsible for working closely with our clients, suppliers and internal contacts delivering services professionally, to specifications and on time in line with SLA's.

As the Account executive you will manage projects and liaise with suppliers and clients, delivering excellent customer service whilst delivering the day to day production contractual print requirements.

You will coordinate the production process and process orders in line with the client brief and the client expectations.

This is a fast paced role dealing with a variety of marketing and commercial print/ POS projects. You will be required to build and develop relationships with key stakeholders whilst primarily delivering excellent customer service.

Key Responsibilities:

Support Account Manager
Provide technical input and advice on Print/POS projects as required
Take briefs from the client and ensure requirements such as spec and critical dates are captured
Produce detailed specifications for internal and external clients
Brief suppliers on client requirements
Monitor projects to ensure they are delivered to specification, on time and in line with SLA's
Ensure activity is recorded using the designated company tools
Maintain a full understanding of the broad range of HH's services and pass details on to the client
Implement new methods and procedures as required
Ensure invoicing procedures are followed
Manage and fulfill client expectations
Manage day to day operational requirements
Build and develop relationships with key stakeholders
Deliver excellent customer service to clients, suppliers and internal stakeholders

Knowledge, Skills + Experience:

Experience working within an Operational role
Experience working within a client services environment directly engaging with clients
Numerate with a strong commercial understanding
Ability to manage multiple projects simultaneously
Strong time management and prioritisation skills
Experience of finding solutions
Keen eye for detail