- Managing customer requests (subscriptions, changes in coverage, cancellations) through various communication channels (emails, phone calls, mail)
- Providing advisory support by offering prospects / customers the solution best suited to their needs and budget, preparing quotes, and carrying out commercial follow-ups
- Monitoring customer files (mail processing, scanning, archiving) by entering information into our dedicated system
- Handling complaints and implementing the necessary corrective actions to improve customer satisfaction
- Making outbound calls as part of sales campaigns or to follow up with prospects regarding ongoing quotes.
- Job Identification 442
- Job Category COMMERCE
- Posting Date 02/13/2026, 03:05 PM
- Degree Level BAC +2
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Customer Success Manager with French
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Sales Advisor - Nantes - Henner Group
Description
Our Sales Department is looking for its future "Sales Advisor (F/M)" on a permanent contract.
In close collaboration with the Head of Department, you will join our offices at the Nantes (44) site.
As part of this professional opportunity, you will be responsible for making telephone contact with our policyholders (inbound and outbound calls) in order to sell supplementary health insurance and protection insurance contracts, in both B2B and B2C markets.
If you decide to join us, your main responsibilities will include :
THE PROFILE
You have initial experience in sales-related activities.
You are recognized for your rigor, responsiveness, and organizational skills.
You demonstrate strong interpersonal skills and team spirit.
You have a good command of written and spoken French (spelling and syntax).
WHY JOIN US?
By joining our team, you become part of a committed collective : kindness is the foundation of all our relationships.
You can count on a strong culture of mutual support and knowledge sharing to help you develop your potential. You will be trained on our tools as well as the basics of insurance. Whether or not you come from the insurance sector, at Henner we will offer you a career path tailored to you, with close and ongoing support.
You will benefit from all the social advantages granted to our teams : vacation bonus, participation bonus, company savings and retirement plan with attractive employer contribution, 75% reimbursement of transportation costs, fully covered individual or family health insurance by Henner, childcare allowance, medical teleconsultations, and meal vouchers.
You are also guaranteed respect for your work-life balance thanks to our company agreements and a flexible work organization that allows up to 2 days of remote work per week, or even 3 days for people with disabilities, caregivers, or pregnant employees.
HENNERFR
About Us
Henner, an international and independent group, creates, manages, and markets innovative solutions in personal insurance. We are 1,850 employees present in 20 countries worldwide. Every day, we support 64,000 client companies and 2.3 million beneficiaries.
Our expertise in social protection is summed up in one word: Caring. Caring is much more than an idea. It's a promise that Henner makes to its clients and partners to carry out its social protection consulting, brokerage, and management services with a constant focus on providing exceptional care and attention to the quality of its support.
Job Info
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Sales Advisor
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Sales Associate
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Sales Associate
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Manager ERP Service Delivery
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Manager ERP Service Delivery
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HR Business Partner
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HR Business Partner
À temps plein Réservé aux membres inscrits Nantes
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Client Executive
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Customer Success Manager with French
Contract Réservé aux membres inscrits Nantes
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Customer Success Manager with French
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HR Business Partner
Réservé aux membres inscrits Nantes
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Human Resources Business Partner
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Analytics and pricing expert
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Analytics and pricing expert
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Conseiller(e) de vente
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Go-to-Market Champion
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