La Relève

CDI - Operations Manager (BB-488B3)

Trouvé dans: Talent FR

Our company is a licensed freight forwarding startup evolving at the intersection of Tech, Logistics and the Art World. The startup specialises in the global shipping of high-end goods: paintings, sculptures, basically any valuable or bulky merchandise.We've developed our own proprietary algorithm to offer competitive real-time shipping quotes and an end-to-end logistics service to the art market. Our mission is to become a tech-driven company in a traditional industry, and therefore make the shipping of bulky and valuable items as easy as possible for any business across the world by providing an online and seamless experience.We currently serve a wide range of customers from art galleries, antique dealers, auction houses, online platforms to interior designers.With 70+ colleagues scattered across Paris & London and now New York as well (since recently!), we have a strong start-up & international culture. We thrive in solving complex logistics issues for our clients, enabling both sellers and buyers in the art market. We are backed by proven technology, prominent VC’s, and boast a global network and the resources (€9 million Series A funding in Jan. 2020) to seize the market opportunity.We are looking for a high energy, results-driven, team-oriented Operations Manager to join our rapidly growing Operations Team!In this role, you will have the great challenge of managing a crucial part of our logistics process starting from the pick-up locations of our clients’ art pieces all along to our crating centers, making sure the delivery process goes smoothly in order to make our clients happy. This role involves planning and organizing the logistics chain, communicating with our clients, managing our suppliers all over Europe, maintaining close relationships with our crating centers, and keeping an eye on finding new suppliers. It is a fast-paced role that fits high energy and agile people who like challenges.1) What your team will look likeMore than 55 people from all over the world to work with you. You will work inside the Operations Team and report to one of our Operations Team Leads.2) What you'll doManage incoming customers requests, including quotes & use of our pricing algorithmFollow the customers shipments and proactively update them on latest evolutionsDevelop your own customers relationships and guarantee our reactivity and level of serviceCommunicate with the different logistics teams (customer service, first mile, last mile, customs...) to fix together thousands of differents issues every daySuggest improvements in operational processes within the Operations teamManage our current supplier base: van & trucks, crating centers, all around Europe > i.e. make sure their are assign to the right jobs, they perform they mission on time and respect our processesFollow each transport with dedicated reports, tools and shared platformBring your contribution to the processes improvementsFind new suppliers and on-board them3) What we offerWork for an exciting and fast-growing Tech-Logistics company evolving within the Art marketThe nicest and coolest international team spread across 3 offices globally (London, Paris and now NYC!)Immersion in the startup ecosystem and opportunity to work with a great team with diverse and highly advanced skill setsA very dynamic and kind team spirit, where you will have all space and support to fulfill your potentialAutonomy to suggest improvements in team processesImprove your skills in supplier management, negotiation and analyticsUnlimited Remote work (even after Covid-19!)You have a first experience in logistics and/or within the startup ecosystemYou graduated from a business/engineering school or followed business oriented studies You are fluent in French & English, any other language is a plusYou have excellent written and verbal communication skillsYou are positive, curious, self-motivated and hands-on You are an excellent learner and have the desire to adapt to new concepts and technologiesYou are detail-oriented, you have strong organizational skills and are disciplined in daily activity planning (ability to manage tightly, over time, a large quantity of information)You are OK with multi-tasking and can synthesize multiple perspectives to get the most important thing done.You enjoy working in a challenging fast-paced, target-driven and team-oriented environmentIdeally, you have worked with CRM systems and you have a willingness to learn even morenull

calendar_todayil y a 2 jours


info CDI

location_on Aulnay-sous-Bois, France

work La Relève

J'autorise expressément le Conditions générales

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