Operations Coordinator - Gennevilliers, France - Euronet - EFT Division
Description
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KEY RESPONSIBILITIES:
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- Supervise and coordinate the company's different service providers that are required to support the ATM network daily. Such services are Cash in Transit, ATM maintenance, telecommunications, security, installations, etc.
- Lead the coordination of Euronet resources to resolve potential incidents.
- Manage ATM Installation projects including branding.
- Manage and maintain inventory of ATMs and other equipment and sites in the company's databases.
- Provide operational risk management and check invoices.
- Visit ATM sites and train local staff, trainings, and incidents resolution onsite and on distance (phone, mail).
- Analyze ATM network performance, suggest improvements.
- Organize ATM network maintenance such as cleaning and branding (independently coordinate and control the process).
Requirements:
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GENERAL REQUIREMENTS:
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- BAC+2 or BAC +
- Minimum four (4) years of experience in Operations, in such sectors as, financial services, Cash in Transit, telecom operators, IT services or retail.
- Ideally, prior experience in the deployment of ATMs, and additional experience in ATM systems and software.
- A proven track record in planning, issue management and quality assurance in complex IT and operational projects with different platforms and systems. A solid track record in ontime delivery of projects, meeting budgets and satisfying the functional expectations of different parties.
- Fluent in English.
- Flexibility and readiness to travel when required.
- Valid category B driving license.
- Must have legal right to work in the EU.
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COMPETENCIES:
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- Strong interpersonal skills with an orientation towards customer service.
- Self motivated and results oriented.
- Autonomy, be able to work independently in centralized mode.
- Team working mentality.
- Proactive thinking, initiative, and flexibility.
- Strong analytical and problem solving skills.
Benefits
- Work in a dynamic, stable, international environment.
- Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.
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