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Concierge
il y a 5 jours
St. Regis Hotels & Resorts French Polynesia, France À temps pleinType de Poste · Non-Management · Prendre en charge les demandes de dispositions ou de services exceptionnels des clients (par ex. transport, réservations, nettoyage à sec) en prenant les mesures adéquates ou en identifiant les fournisseurs appropriés. Répondre aux demandes spéci ...
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Concierge
il y a 5 jours
Westin Hotels & Resorts French Polynesia, France À temps pleinRésumé des fonctions · Prendre en charge les demandes de dispositions ou de services exceptionnels des clients (par ex. transport, réservations, nettoyage à sec) en prenant les mesures adéquates ou en identifiant les fournisseurs appropriés. Répondre aux demandes spéciales des c ...
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Concierge
il y a 5 jours
Westin Hotels & Resorts French Polynesia, France À temps pleinPOSITION SUMMARY · Respond to guest requests for special arrangements or services transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfactio ...
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Attendant-Bellstand
il y a 5 jours
St. Regis Hotels & Resorts French Polynesia, France À temps pleinType de Poste · Non-Management · Accueillir et accompagner les clients jusqu'aux chambres. Ouvrir les portes et aider les clients et les visiteurs entrant et sortant de la propriété. Fournir aux clients les informations relatives aux commodités, services et heures de fonctionnem ...
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Attendant-Bellstand
il y a 5 jours
Westin Hotels & Resorts French Polynesia, France À temps pleinType de Poste · Non-Management · Accueillir et accompagner les clients jusqu'aux chambres. Ouvrir les portes et aider les clients et les visiteurs entrant et sortant de la propriété. Fournir aux clients les informations relatives aux commodités, services et heures de fonctionnem ...
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Stagiaire / Intern
il y a 5 jours
Four Seasons Hotels and Resorts French Polynesia, France À temps pleinAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
Concierge - French Polynesia, France - St. Regis Hotels & Resorts
Description
POSITION SUMMARY
Respond to guest requests for special arrangements or services transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.
Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None