Logistics Technician - Paris, France - Microsoft

Microsoft

Entreprise vérifiée

Paris, France

il y a 3 semaines

Posté par:

Sophie Dupont

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Description

Business Function Overview:

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a

Data Center Inventory & Asset Technician (DIAT)/ Logistics technician
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services.

As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

As a group, CO+I is focused on the personal and professional development of all employees and offers trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action #COICareers

COICareers #Buildthecloud #Changetheworld #WeSeeYou #RepresentationMatters #DIAT

Responsibilities:

_ Safety Practices_

Complies with security and data management policies.
Escalates any security or safety incidents. Coordinates with security escorts for thirdparty vendors.

_ Tactical Shift Management_

Performs assigned tasks and escalates issues during highvolume work activity or escalationbased situations.
Leverages process knowledge and best judgment to complete next task without direct supervision.

_ Inbound and Outbound Logistics_

Coordinates, prepares, and executes incoming/outgoing deliveries (e.g. purchase order [PO] receiving, Rack Movement Supervisor [RMS] activities).
Applies appropriate customs documentations and standards for outbound packages.
Ensures complete and detailed physical inventory tracking and staging.

_ Customer Service_

Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.
Ensures IAM tasks are completed accurately as requested, as well as meet company and industry standards and policies.
Builds strong working relationships with customers. I

_ Inventory Management_

Maintains and stewards uptodate and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories).
Performs inventory cycle audits, data corrections, and various Data Center regulatory compliance or certification control audit activity.
Performs material movement, including shipping/receiving and inventory management per standard process.
Ensures detailed physical inventory tracking and staging.

_ Warranty Process Management_

Engages supplier to initiate warranty claim when automation is not available and processes the orders.
Processes failed vendor hardware devices using online/other tools, including information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices.
Follows all Service Level Agreements (SLAs) related to RMA warranty process.

_ Data Bearing Device (DBD) Destruction_

Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary.
Ensures DBD serial number matches with database.
Coordinates with and oversees any thirdparty vendors who perform DBD destruction as necessary.

_ Procurement_

Notifies management about ordering stock shortages. Escalates any issues to management.

_ Operational Excellence_

Follows procedures to contribute to plans to develop, build, and run methodologies. Ensures execution according to accepted procedures for consistency, accuracy, and timeliness of delivery.

_ Other_

Embody our culture and values
Learn more about the role in this video: _
At Microsoft, we're committed to excellence so your experience counts._

Qualifications:

Required Qualifications:

High School Diploma AND experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field
OR equivalent experience.
French and English Language skills

While not required, we also look for the following

Preferred Qualifications:

Experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavyload movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation
OR equivalent experience.

_ Background Check Requirements:
_
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Th