- Acting as an Implementation Consultant for various software solutions
- Guiding new clients through a smooth onboarding and post‑onboarding process
- Conducting face‑to‑face customer meetings to promote adoption and ongoing engagement with various IT solutions
- Advising clients on best practices and optimization strategies
- Tracking data from onboarding to license activation to meet KPIs
- Using CRM systems for client-related activities
- Resolving client issues using troubleshooting tickets
- English and French at C1 level (written and spoken)
- Strong communication and teamwork skills
- A proactive, problem‑solving mindset focused on customer satisfaction
- Proficiency in MS Office (Outlook, Word, PowerPoint, Excel)
- Ability to prioritize tasks, manage time effectively, and work independently
- Travailler en entreprise
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Customer Support Specialist with French – Relocation to Bulgaria - Lyon - Concentrix
Description
At Concentrix, we deliver B2B Sales Services with a global footprint, accelerating B2B digital sales and customer success transformations for some of the world's leading brands. Combining Strategy + Talent + Technology, we enable our clients to scale faster, work smarter, and consistently grow their revenue through data-powered insights and proven methodologies.
Concentrix B2B Sales fosters a high-performance culture that encourages growth, success, and opportunity for our employees, clients, and partners.
We are looking for a proactive and communicative Customer Success Specialist to join our team. You'll partner with a wide range of clients, ensuring they enjoy a smooth onboarding experience and get the most out of our cutting-edge software solutions. If you excel at building strong relationships, love helping clients succeed, and thrive in a consultative role, we'd love to hear from you
What You'll Be Doing
Working Hours: Monday–Friday, 10am–7pm, with a 1‑hour fully paid break
Hybrid role: 3 days home office; Monday & Tuesday in office
Salary: €1,687.26 gross per month + quarterly bonus
We provide full support with relocation to Bulgaria, including flight and hotel accommodation.
What We're Looking For
-
French-Speaking B2B Digital Sales Specialist – Relocation to Bulgaria
Réservé aux membres inscrits Lyon, Auvergne-Rhône-Alpes
-
French-Speaking B2B Digital Sales Specialist – Relocation to Bulgaria
Réservé aux membres inscrits Lyon
-
French Speaking Roles Abroad Summer Job or Long-Term Career
Réservé aux membres inscrits Lyon, France
-
French Customer Support Representative Sofia, Bulgaria
Réservé aux membres inscrits Lyon
-
Work Abroad This Summer Live Where Others Vacation
Réservé aux membres inscrits Lyon, France
-
French Team Leaders, Ready for a new challenge in Sofia, Bulgaria?
Réservé aux membres inscrits Lyon, France
-
Customer Support Agent or Content Moderator with relocation
Réservé aux membres inscrits Lyon, France
-
French Customer Support Representative Sofia, Bulgaria
Réservé aux membres inscrits Villeurbanne
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French Customer Support Representative Sofia, Bulgaria
Réservé aux membres inscrits Saint-Étienne