Chargé de Relation Client Design Luxe - Paris, France - DesignJobs

DesignJobs

Entreprise vérifiée

Paris, France

il y a 2 semaines

Posté par:

Sophie Dupont

beBee Recruiter

Description

Design- est un site de recrutement pour les professionnels de la Décoration et du Design d'intérieur.

One of our client is looking for a client support specialist in Paris. This client is the biggest US brand for the luxury bath and kitchen.

The missions

Deliver exceptional customercentric service and order management to internal & external customers
Own the order management process from preorder through delivery
Manage shipping and backorder activities for assigned orders while proactively resolving issues.
Partner with Sales Consultant, Client Services, and Technical Support Team to resolve client issues in timely manner and to client's satisfaction
Submit requests for returns, Credit Memo, Transfer of Funds, or Refund of Funds on behalf of the sales team in accordance with company policy
Support the sales team with presale activities like quote/order entry; sample requests; processing and collecting payments
Other operational responsibilities may include greeting clients, preparing materials and workspace for sales meetings, sending samples via courier
Other duties or projects around order and project management as assigned

Your profil