Quality Assurance Associate - Paris, France - Blueground

Blueground

Entreprise vérifiée

Paris, France

il y a 2 semaines

Posté par:

Sophie Dupont

beBee Recruiter

Description

At
Blueground, our vision is to make people feel at home wherever they choose to live.

For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life's latest adventure.

We've grown a lot since our founding in 2013, having raised more than $258m+ in funding, to date - and that's just the beginning.

We're now hosting guests in more than 11,000 homes in 30 cities around the world (and growing), with an aim to hit 50 cities by 2025.

Our vision comes to life through our ways of working. For our 1,100+ member team located across 16 countries, we've created a culture of collaboration, inclusiveness, and opportunity.

We believe our people should have the power to choose their preferred way to work.

Depending on the role's requirements, team members can choose to work full time in one of our offices, work fully remote, or choose a hybrid model between the two.

We are driven by our core values. To our team,
Time is our most important resource.
Excellence isn't simply a standard, but an exciting way to look at life. We
Care deeply about our guests and colleagues. Our relationships are built around
Transparency, which builds trust and improves communication.

We are currently looking for an operations-focused
Quality Assurance Associate based in Paris and
fluent in French to join our growing team in
Paris.

The Quality Assurance Associate manages a small team and performs scheduled audits in Blueground apartments to ensure city compliance with Blueground Standards while identifying patterns and analyzing information to drive improvement in the city.

What you will focus on:

Conduct a variety of propertyspecific audits in both newly furnished apartments and between tenant stays to ensure the condition of apartment furniture, amenities, cleaning, and general upkeep
Provide citylevel and regionallevel insight into team performance throughout the Blueground property life cycle
Analyze data to identify trends in performance and compliance
Collaborate with Operations to evaluate independent vendor performance and provide support for the teams
Work in coordination with the QA Manager to produce a variety of reports on city and regional performance and compliance
Present findings to operations management and General Managers, facilitate the ongoing evolution of the Quality Assurance Department through a culture of continuous improvement

What we are looking for:

13 Years of Experience
BA / BS Strongly Preferred
Experience working in a Quality Assurance related position is a plus
Experience in hospitality or property management is a plus
Valid Driver's License & vehicle to travel between properties is a plus
Ability to conduct detailed assessments of apartments & furniture
Strong communicator with the ability to work in a fast paced environment
Experience synthesizing data and creating presentations to simplify complex problems
Excellent planning and organizational skills
Fluency in MS Office & G-Suite

Your benefits:

Competitive compensation & annual bonus
Blueground Stock Option Plan
Flexible PTO
Private Health insurance
Meal Allowance
Commuting Reimbursement
Enhanced Parental Leave
Flexible work environment through our Blueground Nomads employee mobility program
Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai

Blueground est une entreprise internationale de Proptech, fondée en 2013, spécialisée dans la location d'appartements meublés haut de gamme. Blueground propose aujourd'hui plus de appartements meublés 'prêt-à-vivre' dans 30 métropoles à travers le monde (Europe, États-Unis, Asie, Moyen-Orient, Amérique Latine)

Blueground France est actuellement à la recherche d'un Responsable Qualité, capable de procéder à des audits d'inspection de nos appartements afin de s'assurer de la consistance de l'état de nos appartements avant et après l'entrée et la sortie de ses locataires.

Missions:

Procéder à des audits d'inspection d'un échantillon d'appartements meublés à Paris, à la suite leur ameublement et/ou après la sortie des lieux de locataires, afin de s'assurer que l'appartement se trouve dans un état impeccable.
Relever le niveau de dégâts pouvant avoir eu lieu après la sortie des lieux de locataires.

- Évaluer la qualité des prestations des équipes de ménages au sein de nos appartements meublés.

Auditer et évaluer la qualité et l'état de l'appartement avant l'entrée dans les lieux de nouveaux locataires
Analyser les données issues des audits pour identifier les principaux pôles d'amélioration pour le marché parisien, et être en mesure de les exposer avec clarté au Directeur général et Responsables Opérations
Coopérer avec le responsable 'Assurance Qualité' (QA Team Leader) de Blueground, en interagissant avec lui ainsi qu'avec les équipes opérati