Service Coordinator - Marseille, France - MOTEURS MARINE MEDITERRANEE
il y a 2 semaines
Description
Moteurs Marine Méditerranée (MaKMed) is the officiel distributor and service partner for MaKengines for France, Morocco, Algeria and Tunisia.
We provide all after-sales service and commissionning actions for the brand.
We offer our customers a range of suitable solutions, for the entire lifetime of their engines.
Moteurs Marine Méditerranée is a subsidiary of Pon Equipment & Power Systems (Pon group)
Pon employs over 13'000 people in 250 businesses accross 21 countries.
Position:
Service Coordinator
Location:
Marseille, France
Service:
Operations - service, admin
Work schedule:
fulltime, 35hrs/week
Status:
fixed-term contract 10 months
Profile:
Good level in English (read/written/spoken)
Education:
Degree in Mechanical Engineering or in Sales Management
Working knowledge of MS Office suite; the knowledge of Navision or similar ERP system would be an
asset
A first experience in the Marine or EPG sectors would be required
Ability to synthesize, sense of priorities and good organizational skills
Leadership, ability to negotiate and cheerfulness
Here are the main missions that will be carried out under the responsibility of the Service Operations
Manager:
- Customer main point of contact for maintenance, repair and upgrade services
- Preparation and followup of quotes (including related external requests for quotes)
- Opening Sales Orders and Purchase Orders
- Preparation and followup of service jobs on the logístical, operational and commercial levels and in
- Daily communication with the field teams on security, organizational and calendar aspects
- Updating the project schedule
- Recording of productive hours and consolidation in a monitoring table according to company
- Ensure the timely issuance of reports by the Technical Service
- Preparation of documentary deliverables and invoicing
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