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    apu quality manager electrical vehicle h/f - Saint-Bonnet, France - Mersen

    Mersen
    Mersen Saint-Bonnet, France

    il y a 1 semaine

    Default job background
    Regular employee
    Description

    Mersen is a global expert in electrical specialties and advanced materials for high-tech industries. With more than 50 industrial sites and 16 R&D centers in 35 countries around the world, Mersen develops customized solutions and delivers key products to its clients in order to meet the new technological challenges shaping tomorrow's world.

    For over 130 years, Mersen has focused tirelessly on innovation to accompany its clients and meet their needs. Be it in wind power, solar power, electronics, electric vehicles, aeronautics, space or countless other sectors, wherever technology is progressing, you will always find a bit of Mersen.

    Description:

    In accordance with Electrical Vehicle Autonomous Production Unit (APU) policies, set the quality policy and action plans taking into account following issues:

  • Quality of products and processes expected by customer
  • Sustainable development issues
  • Risk management of products / processes
  • Compliance with regulations and customers satisfaction
  • Steer new certifications (if needed) and ensure maintenance of incumbent ones
  • Implement and maintain quality system according to customer expectations

    • Position Responsibilities:

    Organize and implement quality policy in the APU (Quality Production, Quality System, Supplier Quality, Customer Quality).

    Manage a team of quality engineers

    Ensure the development of the quality policy and follow-up according to regulations

    In relation with customers/suppliers, guarantees the level of conformity of the production with the requirements and regulations

  • Develops, implements and/or maintains the APU improvement actions
  • Is involved in the deployment of quality certifications
  • Number of Quality certifications carried out per year
  • Encourages the knowledge of the Quality policy for all employees of the plant.
  • ISO knowledge by employees measured through ISO Audits
  • Is directly involved in major customer satisfaction issues.
  • Number of claims closed within the year versus the total claims of the year
  • Defines processes (internal audits, indicators) and plan interventions and projects.
  • Result of internal audits
  • Follows customers'/suppliers' complaints and ensures the control of customers satisfaction.
  • Time to answer the customer claims
  • Manages the quality team of the plant.
  • Number of Quality meetings held within the site
  • Provides trainings for the implementation and maintenance of QMS.

    • Profile:

    Engineer diploma or equivalent

    Experience in quality in an automotive and environment

    5-7 years of experience in a Quality focused role

    Knowledge and experience of the IATF standards

    Experienced working directly with automotive Customers

    Strong interpersonal skills to work in a team environment and interface with customers

    Proven skills in addressing complex and diverse issues

    Fluent French and English

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