Quality Manager Sbu Specialties - Antony, France - Adisseo

Adisseo

Entreprise vérifiée

Antony, France

il y a 1 semaine

Posté par:

Sophie Dupont

beBee Recruiter

Description

At Adisseo, we cherish value of diversity whatever it may be._

Feeding more than 9 billion people by 2050 in a high-quality, affordable, safe and sustainable way is one of the major challenges facing humanity and it is the "raison d'être" of ADISSEO.

By joining Adisseo, you will join committed women and men who make the difference every day to contribute to this challenge.

By joining Adisseo, you will integrate a dynamic international environment

By joining Adisseo, you will discover a world of opportunities for every stage of your career by being actor to your professional journey.

As Quality Manager you are accountable for the global performance of the Quality Assurance system of the Specialties SBU and manage the quality network of the SBU, based on 3 communities: in-house plant, subcontractors and customers' representatives.

The scope of the position includes around 20 production plants, in-house or subcontracted, several processes (chemicals, blends, natural extracts, fermentation), 6 commercial regions, and a diverse and multicultural team.

Your main missions are:

Improve customer satisfaction:

Define and follow global QA/QC KPI and build a close cooperation with business teams (at SBU and Regions levels) to catch all feedback coming from customers, make them visible inside SBU Operations and provide concrete solutions accordingly.
Supervise the customer complaints process (investigations and reporting) and report results during the MBR, Quarterly Customer Satisfaction reviews. Identify and mitigate quality risks within SBU
In collaboration with the Field Operation Managers, track near misses that could have a quality impact, or OSS finished product and provide or insure that concrete solutions are implemented.

Increase the maturity and efficiency of the QMS and the quality network of the SBU:

Define the quality roadmap, coordinate the implementation of the actions plan and advice all quality stakeholders.
Plan and follow pluriannual audit program (internal & outsourced, contribute to SBU industrial projects, including qualification of new tollers to include a Quality expertise and anticipate inclusion in the Quality network
Ensure that QA operations are consistent between the production plants of the SBU, starting from the RM qualification, ending to release of the Finished Products

Endorse SAP-QM BPO role:

Ensure a consistent use of the tool
Implement a resilient network of SAP QM central and local Key Users inside our factories, propose initiatives to use the available data in SAP-QM

Compétences requises:

Preferred profile

Proven high level leadership skills in a similar sector (chemical, pharmaceutical, animal feed or food) with a significant Board/senior management experience in a quality constraint sector
Demonstrate successful implementation of a QMS into an international company
Qualifications operational excellence tools (root cause tree, Quick-Kaizen, Ishikawa, 5S, 6 sigma )
Experience of translating strategic goals into effective operational plans and working collaboratively and building effective partnerships
Work in a cross functional matrix in an international environment with cultural diversity.
Outstanding communication and people skills with understanding of customers' needs and customers' operations
Analyze complex information and make complex informed decisions
Fluent in English. French, Spanish or Chinese are a plus
Solid knowledge of (QA-QC module)